This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Responsible for customers/accounts performance on the E-commerce platform by managing the entire operations from maintenance and optimizing account performance to responding to inquiries and negotiating with international buyers
Need to understand the business and products of given accounts/customers to complete operations for customers on the E-commerce platform
Monitor the condition of the inbound inquiries of customer’s accounts and reply timely to ensure response time is optimal
Coordinate with other teams or communicate directly with customers to build appropriate sales strategies and close orders on e-commerce platforms
Keeps a check on the performance of the operations of both internal KPIs and external KPIs to customers
Support and advise team Sale/ Services and Customers on issues related to import and export processes
Consult and introduce the company’s operational support service packages
Report to various stakeholders of the organization, Service & Operation Manager, Board of Directors
Requirements:
6 months in Export Consultant Executive
Sales and account management experience, strong communication, diverse expertise, and diverse perspectives
Extensive experience in long-term client engagement, generating leads, and closing sales
Bachelor’s degree in Economics, Business Administration, Foreign Trade, Export or some related fields
Good knowledge about Incoterms, International Payment, B2B, Logistics, E-commerce
Good at English in 4 skills (IELTS 6.0+)
What we offer:
Full salary insurance
12 days annual leave + 3 days sick leave
Participate in company trips, YEPs, and attractive program events
Clear promotion path, full benefits
Receive thorough training on products and skills during the working process from experienced managers of Ihub and Alibaba.com Group
Working in a multinational environment, opportunities for personal and career development
Business performance bonuses, incentives, training, rotation, and management upgrading according to company regulations