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E-billing Specialist

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McCarter & English

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Location:
United States , Boston ▼

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Category:
Finance

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Contract Type:
Not provided

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Salary:

75000.00 - 85000.00 USD / Year
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Job Description:

McCarter & English LLP is seeking an E-Billing Specialist who may be based in any of our offices. As the E-Billing Specialist, you will be responsible for assisting the e-Billing and Rates Manager and e-Billing team with all on-boarding and client electronic billing platform changes. In addition to supporting the internal administrative needs of the Billing and Collections teams, this position will also be responsible for coordinating e-Billing requirements for various partners, legal assistants, and clients. Requirements include communication of the e-Billing processes, services, and procedures to ensure accurate and timely entry into the firm’s billing system, while maintaining a high-level of customer service.

Job Responsibility:

  • Assist the e-Billing Supervisor and e-Billing team with all electronic on-boarding needs to include, client matter setup and mapping and rate updates/maintenance in the various e-Billing platforms utilized by the firm clients
  • Assist e-Billing team with troubleshooting e-Billing-related issues
  • Transmit electronic billing (“e-Billing”) via eBilling Hub and various e-Billing sites
  • Responsible for recording and maintaining accurate phase, task, and billing codes
  • Assist with e-Billing preparation for more sophisticated e-bills and/or on-demand requirements as available (both manual & electronic)
  • Have direct contact with billing partners to resolve e-Billing-related issues
  • Reprint posted invoices and provide copies, as necessary
  • Produce ad hoc reports as requested
  • Submit Appeals, Accruals and budgets via e-Billing sites
  • Maintaining and adding timekeepers to restricted lists in Time Entry software
  • Send weekly reports to the Billing Team for un-submitted invoices and rejected invoices
  • Follow up with Billing Team to ensure submission of invoices
  • Prepare invoices for usage of various e-Billing sites
  • Coordinate special client billing requests with E-Billing Supervisor
  • Coordinate approval and implementation of special rate arrangements in collaboration with the Pricing, Project Management team and the Billing Compliance teams
  • Respond in a timely manner to Client Accounting emails and help line calls
  • Assist with preparing client and/or attorney analyses as needed
  • Research rejected and reduced invoices for resubmission to sites. Sending short paid invoices to A/R team for write offs
  • Maintain client/matter maintenance information in coordination with the Billing Compliance team
  • Work collaboratively with collection coordinators on accounts receivable issues
  • Interacts with Conflicts Department for new matter openings and record maintenance in coordination with the Billing Compliance team

Requirements:

  • A minimum of two years e-billing experience is required
  • A minimum of 3-5 years’ experience working in a professional services environment, law firm billing experience preferred
  • Experience with financial/billing software packages and Finance/Accounting organizational operations. 3E system experience preferred
  • Experience with electronic billing transmission on a variety of e-Billing platforms, eBillingHub/BillBlast experience preferred
  • Ability to adhere and apply billing/ebilling department policies and procedures
  • Ability to communicate with all levels of the firm professionally and tactfully
  • Ability to provide a high level of customer service in a fast paced environment
  • Ability to handle a high-volume of tasks maintaining attention to detail and prioritizing as necessary
  • Proficiency in MS Office
  • strong knowledge of Excel required

Nice to have:

  • Law firm billing experience preferred
  • 3E system experience preferred
  • eBillingHub/BillBlast experience preferred
What we offer:
  • Firm-Paid: Basic life and accidental death and dismemberment (AD&D) insurance and short-term (ST) and long-term (LT) disability benefits
  • Health & Wellness: Comprehensive medical/prescription drug coverage (the Firm pays a share of the cost), including a high deductible health plan with an annual Firm health savings account (HSA) contribution
  • Employee-Paid Voluntary Benefits: Dental and vision coverage, supplemental health plans (accident, cancer and critical illness), flexible spending accounts, optional life and AD&D insurance (supplemental employee, spouse and child) and supplemental STD coverage
  • Retirement: 401(k) plan offering three types of contributions: pre-tax, Roth and after-tax contributions
  • Time Off: Paid Time Off (PTO), paid holidays, and leaves of absence to support work-life balance (e.g. parental leave)
  • Free and confidential employee assistance program (EAP) and behavioral health services program
  • Firm-paid back-up child/elder care, academic support and pet care program
  • Tax-advantaged college savings 529 Plan
  • Employee discounts through Working Advantage
  • Eligibility for discretionary bonus

Additional Information:

Job Posted:
December 10, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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