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This position is for SWAT support of APSRE and will provide level 4 technical support during production and lower lane triage efforts working with partner teams on solutions to complex problems. Site Reliability Engineers are expected to be able to drive technology triage efforts to completion by assisting with restoral steps, identifying root cause, and work with different ITIL teams to improve environment stability.
Job Responsibility:
SWAT support of APSRE
provide level 4 technical support during production and lower lane triage efforts
work with partner teams on solutions to complex problems
drive technology triage efforts to completion by assisting with restoral steps, identifying root cause, and work with different ITIL teams to improve environment stability
Requirements:
Must have a background of server management(Windows/Linux)
understand distributed application flow
level of understanding code(Java/.NET)
scripting
database knowledge(SQL/Oracle) and network transport layer