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Dynamics Project Lead

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Procentrix

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Contract Type:
Not provided

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Salary:

145000.00 - 165000.00 USD / Year

Job Description:

The Dynamics Project Lead will lead all phases of the Dynamics 365 Customer Engagement (CE) implementation including planning, execution, testing, deployment, and support. They will provide project management, sprint execution, stakeholder coordination, and ensuring successful delivery. They will use deep knowledge of Dynamics 365 CE v9.1 (on-premises) to successfully plan, design, and deliver a system to handle multiple uses cases across Customer Service, Field Service, and Marketing modules.

Job Responsibility:

  • Maintain the project plan, schedule, risk register, action items
  • Facilitate Agile ceremonies including standups, backlog refinement, sprint planning, sprint reviews, and retrospectives
  • Serve as the primary point of contact between the client and the Procentrix delivery team
  • Lead weekly status meetings, provide updates, and manage expectations with transparency
  • Ensure deliverables meet client acceptance criteria and align with the Statement of Work
  • Assist with Dynamics CE design and configurations
  • Manage cross‑team dependencies (e.g., data, integrations, infrastructure, user testing)

Requirements:

  • 8+ years of Microsoft-based IT systems development
  • 5+ years of experience as a Project Manager, Scrum Master, or Delivery Lead
  • Experience leading Dynamics CE implementation projects
  • Experience leading teams of at least 6 FTE
  • Skilled in Dynamics 365 CE concepts, modules, and terminology
  • Strong stakeholder management skills and comfort working with executive sponsors
  • Excellent communication, facilitation, and documentation abilities
  • Strong Agile development experience, preferrably as a Scrum Master

Nice to have:

  • Experience working as a consultant for federal, state, or tribal governments
  • Experience with Dynamics CE v9.1 (on-premises)
  • Agile certifications
  • Microsoft certifications
  • US Citizen

Additional Information:

Job Posted:
January 09, 2026

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