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Dynamics & Power Platform Functional Consultant

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NTT DATA

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Location:
United Kingdom , London

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Category:
IT - Software Development

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Contract Type:
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Salary:

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Job Description:

An exciting opportunity has arisen for an MS Dynamics 365 (CRM / Customer Engagement) and Power Platform Functional Consultant to join our Microsoft Business Apps Practice, the top UK Dynamics practice in Government and growing across a range of industries. If you have a strong Dynamics 365 background, we can provide an excellent platform to develop your career in order for you to help our clients tackle some of their biggest challenges. As a Functional Consultant, you will be integral to the delivery of enterprise-level client projects, working within verticals including Public Services, Automotive, Insurance and many more.

Job Responsibility:

  • Working with business and technical stakeholders to lead future product direction and technology capability, helping our customers to better exploit the technologies available to them to achieve true success within their business
  • Design, delivery and governance of industry leading end-to-end technical solutions using Dynamics 365 and the wider Microsoft stack, from inception through to successful completion using the latest technologies
  • Promoting and facilitating coordination of all technical streams within a programme to achieve the successful delivery of an integrated solution, including leading the projects delivery team
  • Collaborate with business stakeholders to demonstrate the capabilities of Dynamics and help shape business requirements
  • Applying deep functional knowledge of the entire Dynamics 365 Customer Engagement suite, particularly Dynamics 365 for Customer Service and Dynamics 365 for Sales
  • Configure and implement best-practice low-code solutions
  • Working as part of consultancy projects and within high-performing, collaborative teams
  • Support practice development activities
  • Participate in pre-sales activities

Requirements:

  • Experience in a customer facing or professional services role with excellent written and oral communication skills, having the ability to explain technical components to non-technical users and author high quality design documentation
  • 5+ years relevant experience as a functional consultant / architect for Dynamics 365 Customer Engagement
  • Highly proficient in designing and deploying Dynamics 365, with experience of all configuration and customisation methods, including configuration of forms, business process flows, business rules and workflows, and customisation of plugins and custom workflow activities
  • Skilled at explaining and presenting both solutions and rationale for decision making to a technical and non-technical audience via documentation and presentations
  • Full project life cycle delivery experience - including pre-sales, estimation, proposal & bid writing, project and team management
  • UK residency or UK national to support eligibility for security clearances which may be required during the course of your work
  • Able to take a hands on-approach
  • Dynamics 365 Customer Engagement
  • Dynamics 365 for Sales
  • Dynamics 365 for Customer Service
  • Power Pages
  • Power Automate
  • Power Apps
  • Scrum project delivery methodology

Nice to have:

  • Experience in integrating Dynamics 365 with other applications using a range of integration technologies, particularly Azure
  • Experience of the wider Azure technology stack
  • Relevant certification Microsoft Dynamics 365 – particularly Functional based certifications
  • UK Government security clearance a bonus
What we offer:
  • Tailored benefits that support your physical, emotional, and financial wellbeing
  • Continuous growth and development opportunities
  • Flexible work options

Additional Information:

Job Posted:
February 14, 2026

Work Type:
Hybrid work
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