This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are seeking a skilled and experienced Dynamics ERP Cloud Solution Architect with expertise in Dynamics AX 2012 on-premises and/or Dynamics 365 Finance and Operations. The ideal candidate will play a key role as a trusted advisor to enterprise level customers and their partners as they design, develop, deploy and optimize Dynamics 365 ERP implementations.
Job Responsibility:
Act as the voice of the customer and partner, sharing insights, feedback, success stories, and technical input with Engineering, Product, and internal communities to improve solution quality and customer outcomes
Serve as a trusted advisor by identifying customer business challenges and translating them into AI‑powered business application and business process solutions aligned to customer outcomes, ROI, and Microsoft value propositions
Deliver a high‑quality customer experience by supporting efficient, well‑architected solution delivery that enables seamless adoption, usage, and satisfaction across the customer lifecycle
Drive consumption and usage by delivering solutions using Microsoft methodologies, proven patterns, and best practices, applying change management to support adoption, retention, and growth
Identify, escalate, and help mitigate technical and operational blockers with urgency to accelerate deployment and usage, applying technical knowledge with limited guidance from senior peers
Identify and communicate opportunities for expanded usage and solution adoption, articulating the Microsoft value proposition for AI Business Applications to support cloud success, security, resiliency, and AI innovation, and capturing opportunities in appropriate systems and tools
Maintain technical readiness through continuous learning, contributing to shared frameworks, reusable assets, and community knowledge to help scale customer success and solution delivery
Embody our culture and values.
Requirements:
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.
Nice to have:
Fluency in English with strong written and verbal communication skills
Experience in consulting or customer‑facing roles, including delivery of technical guidance or training
Strong problem‑solving skills with the ability to troubleshoot complex enterprise systems
Ability to collaborate effectively across cross‑functional teams
Strong technical aptitude with a continuous learning mindset
Enterprise‑level experience supporting and administering Dynamics AX 2012, including system installation, customization, integrations, performance optimization, and cloud migration
Experience customizing and integrating Dynamics 365 Finance and Operations, including X++ development
Experience with Application Lifecycle Management (ALM) using Azure DevOps
Experience administering Finance and Operations environments, including sandbox and UDE deployments
Experience with performance tuning and optimization
General knowledge of Microsoft Azure services
Functional knowledge of Dynamics 365 Finance (e.g., Accounts Payable, Accounts Receivable, General Ledger, Cash Management, Budgeting)