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FinXL Logo FinXL · IT - Software Development

Dynamics CRM - Technical Consultant

Australia, Melbourne · Job Posted May 11, 2026
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Job Description

FinXL (FinXL.com.au) is seeking an experienced Senior Dynamics 365 Technical Consultant to join a dedicated Case Management System (CMS) BAU team. This is a pivotal role combining high-level solution architecture with hands-on technical leadership. Your mandate is to translate complex business requirements into robust, scalable, and architecturally sound technical solutions while ensuring platform stability and continuous improvement.

Job Responsibility

  • Lead the design of complex functional enhancements, ensuring alignment with the Dynamics 365 Common Data Model (CDM) and Microsoft best practices
  • Develop architectural blueprints and Proof of Concepts (POCs) to validate technical approaches before full-scale implementation
  • Author comprehensive Solution Design Documents (SDD), present decisions to the Enterprise Architecture Forum, and secure necessary endorsements
  • Facilitate technical workshops to gather requirements, analyze gaps, and map them to Dynamics 365 capabilities
  • Direct the development team's output, enforce rigorous standards via code reviews, and provide technical guidance/mentorship
  • Partner with Service Delivery Managers to estimate technical effort, identify dependencies, and coordinate cross-functional efforts
  • Champion the transition from legacy platforms to modern MS Dynamics 365 CE and Azure-based integrations (Logic Apps, Azure Functions)
  • Act as the highest technical escalation point for L3/L4 incidents and perform complex root cause analysis
  • Oversee technical governance of shared environments and manage dependencies between parallel delivery streams to prevent solution conflicts

Requirements

  • Deep proficiency in Model-Driven Apps, Power Automate, Dataverse, and Azure Integration Services
  • Strong hands-on background in C# (.NET Core), JavaScript/TypeScript, and client-side scripting
  • Expertise in data modeling and designing integrations using RESTful APIs and Azure services like Logic Apps and Azure Functions
  • PL-400 (Power Platform Developer) certification is highly desirable
  • Proven experience producing high-quality SDDs, blueprints, and interface specifications
  • Demonstrated ability to translate complex technical concepts for non-technical stakeholders and collaborate with UX/UI designers
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