CrawlJobs Logo

Dynamics CRM Support Engineer

nttdata.com Logo

NTT DATA

Location Icon

Location:
India , Hyderabad

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Dynamics CRM Support Engineer will provide expert-level support for Dynamics CRM applications, troubleshoot complex issues, and manage data integrity. This role requires a bachelor's degree in Computer Science and 3-5 years of experience in a similar position. The candidate will oversee integrations with other business systems and lead the resolution of high-priority incidents. Strong technical skills in Dynamics CRM and troubleshooting are essential for success in this role.

Job Responsibility:

  • Provide expert-level support for Dynamics CRM applications across different versions
  • Troubleshoot complex issues related to CRM configurations, integrations, workflows, and data flows
  • Perform in-depth analysis and resolution of performance bottlenecks, system errors, and integration issues
  • Oversee integration between Dynamics CRM and other business systems (ERP, marketing automation, third-party applications) via tools such as KingswaySoft, Scribe, or custom APIs
  • Manage data migration and data integrity, ensuring seamless data flow between CRM and other systems
  • Monitor and manage data quality, ensuring data consistency and accuracy in Dynamics CRM
  • Lead the resolution of high-priority incidents, ensuring minimal downtime and efficient resolution of issues
  • Perform root cause analysis for recurring issues and implement long-term solutions to prevent future occurrences
  • Conduct post-incident reviews and implement preventive measures to improve system reliability
  • Manage system upgrades, patching, and version updates, ensuring compatibility with existing customizations and integrations

Requirements:

  • Bachelor's degree in Computer Science
  • 3-5 years of experience in a similar position
  • Strong technical skills in Dynamics CRM and troubleshooting
  • Good understanding on customizations, such as custom entities, forms, workflows, and business rules

Additional Information:

Job Posted:
February 16, 2026

Icon
NTT DATA - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Dynamics CRM Support Engineer

Dynamics CRM Developer

The Dynamics CRM Developer is responsible for designing, developing, and impleme...
Location
Location
Belgium
Salary
Salary:
Not provided
https://www.inetum.com Logo
Inetum
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency in Microsoft Dynamics CRM and its modules
  • Strong development skills in .NET, C#, JavaScript, and SQL
  • Experience with Dynamics CRM customization and configuration tools
  • Knowledge of Agile project management practices
  • Excellent communication and problem-solving skills
  • Ability to work in a team and manage multiple projects simultaneously
  • Degree in Computer Science, Software Engineering, or a related field
  • Fluency in English and/or French or Dutch
  • 3 to 5 years of professional experience in Dynamics CRM development
  • Microsoft Dynamics CRM certifications (preferred)
Job Responsibility
Job Responsibility
  • Analyze user needs and propose suitable solutions
  • Design, develop, and customize Dynamics CRM applications
  • Integrate Dynamics CRM with other systems and applications
  • Maintain and support existing CRM solutions
  • Write technical documentation and user guides
  • Train end-users and internal teams on new features
  • Participate in testing and validation of developed solutions
What we offer
What we offer
  • Make a Difference with a Meaningful Career
  • Grow and Evolve Professionally
  • Unlock Relevant Career Opportunities
  • Achieve Work-Life Balance
  • Enjoy Generous Annual Leave
  • Travel in Comfort
  • Comprehensive Insurance Coverage
  • Attractive Compensation Package
  • Fulltime
Read More
Arrow Right

Microsoft Dynamics CRM Application Support Engineer

Alight is seeking an experienced and highly skilled Application Support Analyst ...
Location
Location
United States of America , Virtual
Salary
Salary:
110000.00 - 130000.00 USD / Year
alight.com Logo
Alight Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science, MIS, or related technical discipline (or equivalent experience)
  • 3+ years of platform support experience with Microsoft Dynamics CRM
  • 3+ years of hands-on CRM customization experience (plugins, workflows, scripting, custom pages)
  • Background in enterprise system support and CRM enhancement lifecycle
  • Proficiency in Microsoft technologies: .NET 4.0+, C#, ASP.NET, WCF, LINQ, Entity Framework, WPF
  • Hands-on experience with front-end technologies: HTML, CSS, XML, JSON, jQuery, JavaScript
  • Deep expertise with Microsoft Dynamics CRM 2019+
  • Dynamics 365 cloud experience preferred
  • SQL Server (2012+) knowledge including stored procedures, performance tuning, and data access strategies
  • Experience with Azure environments, cloud infrastructure components, Azure Portals, and DevOps pipelines
Job Responsibility
Job Responsibility
  • Day-to-day CRM application support operations, ensuring timely incident resolution and adherence to SLAs
  • Triage, impact assessment, troubleshooting, debugging, and root cause analysis for production issues
  • Ensure proactive monitoring, system reliability, and platform availability across CRM environments
  • Oversee production support operations for the Microsoft Dynamics CRM platform, ensuring stability, high availability, and continuous improvement of enterprise applications and integrations
  • Lead incident triage, root cause analysis, environment maintenance, service request fulfillment, and propose quality improvements
  • Collaborate with developers/support engineers as part of cross-functional teams to ensure the successful operation of Microsoft Dynamics CRM solutions
What we offer
What we offer
  • A variety of health coverage options
  • wellbeing and support programs
  • retirement
  • vacation and sick leave
  • maternity, paternity & adoption leave
  • continuing education and training
  • voluntary benefit options
  • Fulltime
Read More
Arrow Right

Senior Microsoft Dynamics CRM Developer

We are seeking a highly skilled Senior Microsoft Dynamics CRM Developer to serve...
Location
Location
United States , Towson, MD
Salary
Salary:
Not provided
assurit.com Logo
Assurit
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or a related discipline
  • 7+ years of experience in the IT industry
  • 3+ years of experience serving as a technical expert within an IT organization
  • 3+ years of hands-on experience developing in Microsoft Dynamics CRM
  • Strong proficiency in Microsoft Dynamics 365 CRM development and customization
  • Experience with JavaScript, C#, .NET, and web services
  • Knowledge of Dynamics 365 APIs and SDKs
  • Strong understanding of Customer Relationship Management (CRM) concepts and solutions
  • Experience with SQL, database management, and data migration techniques
  • Strong communication skills and ability to work effectively in a team environment
Job Responsibility
Job Responsibility
  • Serve as a subject matter expert (SME) for the design, architecture, and implementation of Microsoft Dynamics CRM solutions
  • Define logical, technical, and physical architectures for Dynamics CRM platforms
  • Design, develop, configure, and deploy Microsoft Dynamics CRM solutions to meet enterprise business requirements
  • Direct day-to-day administration, support, maintenance, monitoring, and customization of the Dynamics CRM environment
  • Gather and document requirements from non-technical business users and translate them into technical designs and functional specifications
  • Collaborate with business analysts, project managers, and technical teams to deliver effective CRM solutions
  • Develop and implement customizations, workflows, plugins, and integrations within Microsoft Dynamics
  • Integrate Microsoft Dynamics CRM with third-party applications, databases, and external systems
  • Assist with data migration activities to and from the Microsoft Dynamics CRM platform
  • Provide ongoing technical support and training to end users and development teams
What we offer
What we offer
  • medical and dental coverage
  • paid time off
Read More
Arrow Right

Microsoft Dynamics CRM Application Developer

We are seeking a highly skilled Microsoft Dynamics CRM Application Developer to ...
Location
Location
United States , Towson
Salary
Salary:
Not provided
assurit.com Logo
Assurit
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or a related discipline
  • 7+ years of experience in the IT industry
  • 3+ years of experience serving as a technical expert within an IT organization
  • 3+ years of hands-on experience developing in Microsoft Dynamics CRM
  • Strong proficiency in Microsoft Dynamics 365 CRM development and customization
  • Experience with JavaScript, C#, .NET, and web services
  • Knowledge of Dynamics 365 APIs and SDKs
  • Strong understanding of Customer Relationship Management (CRM) concepts and solutions
  • Experience with SQL, database management, and data migration techniques
  • Strong communication skills and ability to work effectively in a team environment
Job Responsibility
Job Responsibility
  • Serve as a subject matter expert (SME) for the design, architecture, and implementation of Microsoft Dynamics CRM solutions
  • Define logical, technical, and physical architectures for Dynamics CRM platforms
  • Design, develop, configure, and deploy Microsoft Dynamics CRM solutions to meet enterprise business requirements
  • Direct day-to-day administration, support, maintenance, monitoring, and customization of the Dynamics CRM environment
  • Gather and document requirements from non-technical business users and translate them into technical designs and functional specifications
  • Collaborate with business analysts, project managers, and technical teams to deliver effective CRM solutions
  • Develop and implement customizations, workflows, plugins, and integrations within Microsoft Dynamics
  • Integrate Microsoft Dynamics CRM with third-party applications, databases, and external systems
  • Assist with data migration activities to and from the Microsoft Dynamics CRM platform
  • Provide ongoing technical support and training to end users and development teams
What we offer
What we offer
  • medical and dental coverage
  • paid time off
Read More
Arrow Right

Senior Technical Support Engineer- Dynamics CRM, Power Platform and Copilot Studio

With more than 45,000 employees and partners worldwide, the Customer Experience ...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Background in Power Platform, Dynamics CRM or other Customer Management System
  • Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience
  • OR 5+ years of technical support, technical consulting experience, or information technology experience
  • OR equivalent experience
  • Two or more year’s industry experience with Microsoft Server products
  • Office 365, Azure and SharePoint Administration experience
  • Strong understanding of troubleshooting network related issues
  • Experience with troubleshooting fiddler, network browser traces and firewalls
  • Experience with Azure and PowerBi data gateways
  • Background in Customer Relationship Management systems
Job Responsibility
Job Responsibility
  • Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices
  • Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others
  • You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness
  • Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools, driving Microsoft product improvements
  • Fulltime
Read More
Arrow Right

Application Development Expert

Location
Location
United States , Towson
Salary
Salary:
Not provided
triwavesolutions.com Logo
Triwave Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline
  • 7 years of experience in IT industry
  • 3 years of experience as a technical expert in an IT organization
  • 3 years of experience developing in Microsoft Dynamics
  • Proficiency in Microsoft Dynamics 365 CRM Development and customization
  • Experience with Javascript, C#, .NET, and Web Services
  • Knowledge of Dynamics 365 APIs and SDKs
  • Understanding of Customer Relationship Management solutions
  • Experience with SQL, database management and data migration techniques
  • Strong communication skills and ability to work in a team environment
Job Responsibility
Job Responsibility
  • Serves as a subject matter expert (SME) responsible for the overall design, architecture, and implementation of the Customer Relationship Management Tools (CRMs) in Microsoft Dynamics, as well as their integration with other systems
  • Defines the logical, technical, and physical architecture for the Microsoft Dynamics CRM solution
  • Develops a ready Customer Relationship Management solution in Microsoft Dynamics, prioritizing the Department of Economic and Workforce Development
  • Directs the day-to-day administration, support, maintenance and monitoring of the Microsoft Dynamics CRM solution, including customizations and configurations
  • Develops and implements, and trains others to develop in Microsoft Dynamics
  • Helps gather and document requirements from non-technical business users
  • Uses technical expertise to translate business requirements into effective system requirements and functional design documents
  • Collaborates with business analysts, project managers, and other technical staff to understand business requirements and translate them into technical solutions
  • Assist with any data migration tasks, to and from the Microsoft Dynamics CRM solution
  • Prototypes and demos recommended solutions for users
Read More
Arrow Right
New

Application Support Engineer

Alight is seeking a highly skilled and motivated Application Support Engineer (....
Location
Location
United States of America , Virtual
Salary
Salary:
110000.00 - 130000.00 USD / Year
alight.com Logo
Alight Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of experience in .NET and web technologies, with at least 5 years in ASP.NET/C# application development or support
  • Knowledge of HTML, XML, CSS, and client-side scripting frameworks
  • Hands-on experience with Visual Studio, Azure DevOps, IIS, and related toolchains
  • Expertise in ASP.NET MVC (4.0+), jQuery, Knockout.js, and modern web development principles
  • Deep understanding of object-oriented design / architecture
  • Technical capability in: Entity Framework, LINQ SQL Server (schema design, stored procedures, performance tuning)
  • Experience supporting or integrating with CMS platforms, preferably Kentico
  • Familiarity with SOAP/XML Web Services, REST APIs, and JSON
  • Experience in integrating web applications with CRM tools, preferably Microsoft Dynamics CRM
  • Ability to work effectively in a team-oriented, collaborative environment
Job Responsibility
Job Responsibility
  • Serve as the primary technical point of contact for the Sales & Service Center (SSC) regarding .COM portal issues and functionality questions
  • Troubleshoot, diagnose, and resolve application incidents, performance issues, code-level defects, and platform-related problems across .NET, Kentico, and related components
  • Perform root cause analysis (RCA) and implement fixes or workarounds to restore service quickly
  • Investigate and resolve content integration issues within the Kentico CMS environment
  • Support integrations with downstream systems, including CRM tools (preferably Microsoft Dynamics CRM), APIs, and shared services
What we offer
What we offer
  • health coverage options
  • wellbeing and support programs
  • retirement
  • vacation and sick leave
  • maternity, paternity & adoption leave
  • continuing education and training
  • voluntary benefit options
  • Fulltime
Read More
Arrow Right

Senior Software Engineer - MS Ads

Microsoft Advertising is a rapid-growing business powering global advertisers ac...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
  • Solid knowledge of cloud technologies
  • Experience with large-scale systems and API design
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • Design & Develop CRM Solutions: Customize and extend Dynamics 365 CRM for advertising workflows (Sales, Marketing, Case Management)
  • Data Integration: Connect CRM with Ads systems, marketing automation tools, and reporting platforms (Power BI)
  • AI-Enhanced Features: Support AI-first initiatives and automation capabilities within CRM systems to streamline workflows and improve seller efficiency
  • Collaborate Across Teams: Partner with product managers, data engineers, and sales teams to align CRM capabilities with business goals
  • Ensure Quality & Compliance: Maintain data integrity, privacy compliance, and security standards
  • Fulltime
Read More
Arrow Right