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Cyclad Sp. z o.o. Logo Cyclad Sp. z o.o. · IT - Administration

Dynamics 365 Operations Specialist

Poland, Warszawa B2B, Employment contract · Job Posted January 22, 2026
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Job Description

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We are seeking a highly experienced Operations Specialist-Dynamics 365 to join a remote development team. The role focuses on ensuring smooth day-to-day platform operations, supporting end users, and maintaining high service quality across business processes

Job Responsibility

  • Design, develop, and deploy machine learning models for production environments
  • Manage day-to-day operational tasks within the Dynamics 365 environment
  • Support end users with platform navigation and functional troubleshooting
  • Monitor workflows, dashboards, and reports to ensure smooth operations
  • Identify, analyze, and resolve operational issues in collaboration with stakeholders
  • Document operational processes, FAQs, and best practices related to Dynamics 365 usage
  • Ensure effective communication and timely resolution of user requests

Requirements

  • Strong understanding of Dynamics 365 navigation and core functionalities
  • Background in Business Analysis, System Analysis, or Testing is preferred
  • Experience supporting business users in an enterprise application environment
  • Strong problem-solving and analytical skills
  • Excellent communication skills and ability to work independently in a remote setup
  • Good English skills

What we offer

  • Private medical care with dental care (covering 70% of costs) + rehabilitation package. Family package option possible
  • Multisport card (also for an accompanying person)
  • Life insurance
Cyclad Sp. z o.o. - All Job Offers

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