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Take as responsibility to support & improve internal process of CS Operation. Play a main role to manage operational KPIs(Engineering Stock, Service order management) in close communication & collaboration with multiple stakeholders including 3rd Party.
Job Responsibility:
Engineering stock management by SMS(Service Management System) + SAP(ERP)
Manage all materials in the fab to be returned within stock aging KPIs
Data analysis and report : daily / weekly / monthly based stock management KPI report out
Manage all allocated part: review incoming inventory status and focus on making proper material usage / return plan with machine owner (including weekly onsite engineering stock inspection)
Based on weekly/daily plan, ensure the required tools and materials are available at the right time at the right place
Conduct administrative process by SAP transaction, ex.) build-in/build-out list maintenance for correct configuration management
Search & trace the history of materials by SAP and escalate cases that are not properly structured in SAP or SMS
Continuous improvement: investigate overall return cycle to define improvement areas to drive engineering stock KPI performance & SMS efficiency
Responsible for collaboration with CSCM to ensure preventive maintenance and calibrations of tools are up to date and planned
Manage expiry tools to be returned in time and secure backup tools as well
Service order management / Project support / GPtW & ESG
For OSO (Open Service Order) management, monitor service order aging status with Service coordinators & engage CS engineers for follow up process
PMR (Perfect Material Return), 3PLUS(logistics project) - Respond to and support team operation changes such as PMR and 3PLUS
Understand GPtW(Great Place to Work) and ESG activities and participate and work together as a team member
Requirements:
Bachelor’s Degree in Supply Chain, Logistics, Business Administration, Operations or other relevant areas or experience in office administration
0–3 years of experiences in semiconductor field and logistics technician in CS department for high tech products is a plus
Data analysis and reporting skill to find out the area to focus
Knowledge of logistic process, service order process
Familiar with SAP, Visual Basic, Power BI and MS Excel
Self-motivated and flexibility
Fast problem-solving skill
Pro-active communication and self-driven for planning, preparation and execution
Good team player
Good negotiation and influencing skills
Able to think in processes and systems
Critical thinking and business acumen
Native in Korean and good verbal and written business proficiency in English
Legally authorized to access controlled technology as defined in the United States Export Administration Regulations
Nice to have:
Experience in semiconductor field and logistics technician in CS department for high tech products