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We are looking for a SIA Licenced Duty Manager to provide support to Site Officers, Colleagues and Customers in the provision of security and business support services within the region always adopting the principles contained within both the Colleague and Customer charters. You will be working various hours covering Days, Nights and Weekends.
Job Responsibility:
Be responsible for all operational colleagues and have a full understanding of the functions covered including
manned guarding, electronic solutions (e.g. CCTV and Access Control), key holding, post room, reception, and general business support
To liaise and meet with customers and key clients on a regular basis to review and record contract performance ensuring quality standards are consistently maintained, leading to contract retention
To be responsible for manning levels of contracted, ad-hoc and special events as per customer requirements including
recruitment, screening and vetting with Administrators and Central Support ensuring that sufficient and suitable relief staff are available
Through direct visits ensure the safety and well-being of both customer staff and Corps colleagues are maintained
Maintain all associated documents required for key holding i.e. Assignment Instructions, key receipts, risk assessments, contact details
Be responsible for weekend day patrols, alarm response and unlocks/locks
Requirements:
Excellent communication skills and a strong customer focus
Must hold a valid SIA Front-Line and CCTV Licence
Full UK Driving License
Previous experience in a similar or supervisory role
Must have at least 3-years’ experience in the security guarding sector
Excellent IT Skills including Microsoft Software Packages (e.g. Excel)