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Duty Security Manager

United Kingdom, Chiswick Employment contract 16.58 GBP / Hour · Job Posted June 29, 2026
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Job Responsibility

  • Lead and manage a small team of security officers, overseeing their daily duties on the ground
  • Manage control room CCTV operators to ensure they are proactively monitoring the park for security concerns
  • Manage foot patrols and static posts to ensure they are conducted as per SOPs
  • Conduct daily morning team briefings and shift inspections
  • Ensure post rotations are conducted efficiently and on time
  • Act as site commander for day-to-day minor issues and queries
  • Ensure the parks culture and ethos of 5-star customer service is incorporated into everything the team does
  • Act as principal site security commander out of office hours or weekends
  • Cover security officer posts as per the schedule at break and other times
  • Ensure daily/weekly/monthly checks of security and H&S equipment are conducted on time
  • Conduct regular team training
  • Deal with minor daily HR and officer performance and welfare issues
  • Produce daily handover notes for oncoming shift

Requirements

  • SIA D.S. License and CCTV license
  • Confident using email, computers, word, excel
  • Minimum 1 years experience working as a DSM preferred
  • Minium 5 years security industry experience preferred
  • Experience with event security or shopping centre security preferred
  • Excellent customer service and diplomacy skills
  • Positive outlook, solutions driven approach, flexible mindset
  • Ability to lead, motivate, discipline and develop teams
  • Fluent in written and verbal English

Nice to have

  • Minimum 1 years experience working as a DSM preferred
  • Minium 5 years security industry experience preferred
  • Experience with event security or shopping centre security preferred

What we offer

  • Virtual GP
  • Employee Assistance Programme
  • Group Life Assurance
  • Personal Pension
  • Cycle to Work Scheme
  • Tech Scheme
  • Company Sick Pay Scheme
  • Long Service Awards
  • Recognition Awards
  • Comprehensive Training
  • Discount Platform
  • Wellbeing Platform
  • Living Wage Foundation Service Provider

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