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Unitrust are looking to recruit professional, passionate security managers to deliver a best-in-class service to a prestigious new contract in Kings Cross, London. Unitrust is an exciting security company, who have a large footprint of clients across London. Our colleagues are of the upmost importance to Unitrust, and we continue to grow our client base. We foster strong relationships, ensuring the best delivery service in the industry. The candidates we are looking for must be reliable, professional and dedicated to supplying a best-in-class service. You must hold a Security Guarding or Door Supervisor SIA License to work within our business. The site spans 260,00 sq. ft, it is a redeveloping and mixed - use estate and is situated in the heart of King's Cross. Specifically, it is located to the east of King's Cross Station, and is comprised of 12 office buildings, alongside 20 retail and leisure units
Job Responsibility
Deliver outstanding customer service to staff and visitors
Take an active interest in, and give commitment to the client
Ensure that the environment and service is truly excellent and beyond expectation
Be flexible and adaptable to all tasks or challenges
Be highly presentable, accountable
take responsibility and ownership for any tasks identified or allocated
Ensure all contact, internal or external
courteous, polite, professional, and respectful
Ensure complete client/tenant/other service provider confidentiality
Appropriate use of CCTV/access control and any other electronic management system
Lead with all Security and Emergency procedures on site
All Assignment Instructions and Risk Assessments are to be reviewed and maintained
Embrace and deliver the bespoke training requirements
Completion of rostered duties and all associated tasks
To complete any other reasonable tasks as instructed by your line manager, the Site Manager or other Senior Manager, either Unitrust or at the request of the Client and/or tenants
To be resilient to working in the most sensitive environments, always dealing with any conflict with a respectful and empathic approach
Requirements
A 5 year -work experience in the security industry and/or within the hospitality sectors is desirable
Minimum 2 years in a similar role is essential
Interpersonal skills and confidence are a must
Exceptional customer service skills
Reliable, trustworthy, and punctual
Resilient and calm under pressure with the ability to multi-task
Self-confidence and an interest in self -development
Ability to work to instruction and on your own initiative where required
Computer literate and confident with the use of Microsoft Office programmes
Demonstrate an awareness of security threats
Enhanced communication, listening and customer service skills
Must hold a Security Guarding or Door Supervisor SIA License to work within our business