This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
This is an exciting opportunity for an experienced and capable Duty Shift Manager (DSM) to lead a team of security officers at one of the leading business parks in Europe. The site encompasses 12 office buildings located around a lake and gardens with up to 9,000 people and 70 companies working on site. The management ethos is centred around delivering 5-star customer service and the site also hosts regular small scale entertainment and sports events. The park is open to the public all year and has a small number of shops, cafes and bars on site. We are looking for an experienced, flexible and customer focused Duty Shift Manager to lead a motive a small team of security officers in delivering a great visitor experience, underpinned by discreet but solid security, at a challenging but highly rewarding site. In return we can offer a great working environment, a varied and interesting role where few days are the same, and a real opportunity to grow and develop your experience and skillset.
Job Responsibility:
Lead and manage a small team of security officers
Manage control room CCTV operators
Manage foot patrols and static posts
Conduct daily morning team briefings and shift inspections
Ensure post rotations are conducted efficiently
Act as site commander for day-to-day minor issues
Ensure 5-star customer service is incorporated
Act as principal site security commander out of hours
Cover security officer posts at break times
Ensure daily/weekly/monthly checks of security and H&S equipment
Conduct regular team training
Deal with minor daily HR and officer performance issues
Produce daily handover notes for oncoming shift
Requirements:
SIA D.S. License and CCTV license
Minimum 1 years’ experience working as a DSM preferred
Minimum 5 years security industry experience preferred
Experience with event security or shopping centre security preferred