CrawlJobs Logo

Duty Manager

fairmont-manoir-richelieu.com Logo

Fairmont Le Manoir Richelieu

Location Icon

Location:
Indonesia , Jakarta

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Duty Manager plays a key leadership role in the day-to-day operations of the hotel, acting as the Manager on Duty during assigned shifts. This position ensures that all departments operate efficiently and that guest experiences meet brand standards. The Duty Manager handles guest concerns, supports the operational team, and ensures a safe and smooth environment for both guests and colleagues.

Job Responsibility:

  • Act as the Manager on Duty and oversee hotel operations during shifts
  • Handle and resolve guest complaints and feedback in a professional and timely manner
  • Coordinate with Front Office, Housekeeping, Engineering, F&B, and Security to ensure seamless operations
  • Ensure guest satisfaction and provide personalized service in line with hotel standards
  • Monitor room availability, overbooking, and ensure smooth check-in/check-out processes
  • Support emergency procedures and uphold safety and security protocols
  • Supervise front-line colleagues and provide guidance as needed
  • Review daily reports, handovers, and ensure proper documentation of incidents
  • Maintain a strong presence in public areas, assisting guests and supporting staff
  • Report any major incidents or service challenges to senior management

Requirements:

  • Diploma or Bachelor’s Degree in Hospitality Management or related field
  • Minimum 2–3 years of experience in Front Office or Guest Services roles, preferably with supervisory or managerial responsibilities
  • Previous experience as a Duty Manager or Team Leader in an international hotel is a strong advantage
  • Strong leadership and decision-making abilities
  • Excellent interpersonal and communication skills (verbal & written in English and [local language])
  • Calm and professional under pressure, with strong conflict-resolution skills
  • Solid understanding of hotel operations, PMS systems (e.g., Opera), and service standards
  • Flexible and able to work shifts, weekends, and holidays as needed
  • High level of integrity, responsibility, and attention to detail
  • Customer-focused with a proactive approach to guest satisfaction
  • Energetic, hands-on, and visible leader with a passion for hospitality
  • Well-groomed and professional appearance
What we offer:
  • Opportunity to be part of a leading international hospitality brand
  • Career growth and development within Accor Hotels
  • Dynamic and supportive work environment

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Fairmont Le Manoir Richelieu - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Duty Manager

Manager Client Technology (Duty Manager)

Altera, a member of the N. Harris Computer Corporation family, delivers health I...
Location
Location
India
Salary
Salary:
Not provided
uk.alterahealth.com Logo
Altera Digital Health Inc. UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Major Incident / Critical issue early detection and fast remediation for all matters during their shift
  • Ensuring all client requests, incidents and problems are addressed in a timely and professional manner
  • Stand up calls with their team managing proper hand-over of activities and client status between shifts and teams
  • Allocating resources, as necessary, across teams to provide efficient, effective resolution of issues
  • Identify and implement operational process improvements across teams
  • Provide detailed and accurate job performance feedback for each resource working under their guidance
  • Change Approver, Quality controller and Post change validation functions within their Shift
  • Supervision of employee attendance and participation
  • Assisting the Shift Site Reliability Engineers in client communication and escalations
  • Inspiring and Motivating the employees on their rotating shift
  • Fulltime
Read More
Arrow Right

Welcome Duty Manager

The Welcome Duty Manager at W Melbourne assists in administering Welcome Desk fu...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A proactive and upbeat demeanor that inspires excellence
  • Keen to take on new challenges and grow within your career
  • Embody a polished professionalism with an audacious approach to creativity
  • A playful individual who is passionate in creating memorable guest experiences
Job Responsibility
Job Responsibility
  • Assists the Welcome Manager in administering Welcome Desk functions and supervising Talents on a daily basis
  • Serves as the property Duty Manager and oversees all property operations, ensuring the highest level of hospitality and service are provided
  • Represents property management in resolving any guest or property related situation
  • Manages the flow of questions and directs guests within the Living Room
  • Ensures guest and talent satisfaction and maximises the financial performance of the department
What we offer
What we offer
  • Competitive Salary and annual salary review every July
  • Mentor/Buddy Program
  • Career Advancement opportunities for interstate and global transfers
  • Prime Location in Melbourne CBD
  • Birthday paid day off
  • 35% off food and beverages at W Melbourne
  • Global room night discounts from Marriott International
  • Participation in community service projects
  • Employee Referral Bonus
  • Fulltime
Read More
Arrow Right

Duty Manager

Serves as the property Manager on Duty and oversees all property operations, ens...
Location
Location
Malaysia , Melaka
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 4 years experience in guest services, front desk, housekeeping, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in guest services, front desk, housekeeping, or related professional area
Job Responsibility
Job Responsibility
  • Serves as property Manager on Duty and oversees all property operations
  • Represents property management in resolving guest or property related situations
  • Manages flow of questions and directs guests within lobby
  • Serves as Guest Relations Manager
  • Handles tracking of service issues
  • Maintains strong working relationship with all departments
  • Communicates variations to established norms
  • Sends MOD report to all departments daily
  • Ensures compliance with policies, standards and procedures
  • Reviews staffing levels
  • Fulltime
Read More
Arrow Right

Duty Manager

Serves as the property Manager on Duty and oversees all property operations, ens...
Location
Location
Indonesia , Makassar
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 4 years experience in guest services, front desk, housekeeping, or related professional area
  • OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in guest services, front desk, housekeeping, or related professional area
Job Responsibility
Job Responsibility
  • Serves as property Manager on Duty and oversees all property operations
  • Ensures highest levels of hospitality and service are provided
  • Represents property management in resolving guest or property related situations
  • Manages flow of questions and directs guests within lobby
  • Serves as Guest Relations Manager
  • Handles tracking of service issues
  • Maintains strong working relationship with all departments
  • Communicates variations to established norms
  • Sends MOD report to all departments daily
  • Ensures compliance with all policies, standards and procedures
What we offer
What we offer
  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Non-discrimination policy
  • Global team community
  • Career development opportunities
  • Fulltime
Read More
Arrow Right

Duty Manager

As a Duty Manager you’ll be responsible for managing the day-to-day operations o...
Location
Location
United Kingdom , Waterlooville
Salary
Salary:
26000.00 - 28000.00 GBP / Year
horizonlc.com Logo
Horizon Leisure Centres
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • National Pool Lifeguard Qualification (or willing to undertake)
  • Good interpersonal, time management and organisational skills
  • Good teamworking skills and the ability to lead and motivate a team
  • Business acumen, creative thinking and problem-solving
  • Energy and resilience
  • Adaptability and multi-tasking skills
  • Computer literacy (Microsoft Office)
  • Customer-focused, approachable and outgoing
  • Ability to relate to the requirements of customers from all age groups and sectors of society
  • 2+ years’ experience as a manager or team leader, preferably in a leisure environment
Job Responsibility
Job Responsibility
  • Use the Horizon HELLO in all customer interactions
  • Provide effective leadership and management of the Operations Teams, keeping your team engaged, motivated and informed and operating in line with our values
  • Ensure a first-class customer experience is delivered to all visitors
  • Be proactive in ensuring the safety and cleanliness and set up of the facilities and equipment
  • identifying and responding to situations as they arise and escalating issues as required
  • Carry out the induction and training of new starters and the development of existing team members
  • Conduct a programme of performance management including managing 121.s absence, conduct, performance and continuous development
  • With direction from the General Manager implement opportunities for improvement
  • Perform other duties as assigned by the General Manager
What we offer
What we offer
  • Free access to our award-winning gym’s and exercise classes for you and a +1
  • Employee discounts and wellbeing platform
  • Healthcare Cash plan
  • Free 24/7 access to GPs using our SmartHealth plan
  • Employee Assistance Programme
  • 23 days annual leave + 8 days bank holiday
  • Internal recognition schemes
  • Opportunities for training, development and progression
  • Free onsite parking - subject to availability
  • Hybrid and family friendly policies
  • Fulltime
Read More
Arrow Right

B1 Licenced Engineer - Duty Manager

The Shift Leader will be a certifying engineer who leads and manages the day to ...
Location
Location
United Kingdom , Luton
Salary
Salary:
Not provided
chevron-recruitment.com Logo
Chevron Recruitment Agency
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A recognised apprenticeship within the aircraft industry or similar
  • Qualified Part 66 Licence for types relevant to station
  • Minimum of 3 certifying years experience
  • Essential: A320 family
Job Responsibility
Job Responsibility
  • Team Leadership
  • Maintain awareness of company Health & Safety policy
  • Mentor and assist staff development
  • Carry out staff appraisals
  • Manage all shift activities and responsibilities
  • Assess all work requests and requirements
  • Manage and maintain a safe and efficient line maintenance operation
  • Ensure shift levels and skills are sufficient
  • Ensure a good relationship is maintained between all line stations and interfacing departments
  • Aid Customer Airline achieving its on-time performance targets
What we offer
What we offer
  • excellent benefits
  • Fulltime
Read More
Arrow Right

Duty Manager

Come and be a Duty Manager at Premier Inn in Manchester City Centre (Piccadilly)...
Location
Location
United Kingdom , Manchester
Salary
Salary:
13.36 GBP / Hour
beefeater.co.uk Logo
BEEFEATER
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in retail or other jobs where you have successfully led people before
  • Proven leadership skills
  • Excellent communication and organisational skills
Job Responsibility
Job Responsibility
  • Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant
  • Manage a reliable, high-performing team that ensures the smooth running of our hotel
  • Manage everything from health & safety standards to creating an exceptional guest experience
What we offer
What we offer
  • Training and support from day one
  • Clear career path within our business
  • Whitbread Benefits Card: up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
  • Company pension
  • Save-as-you-earn scheme
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more
  • Workplace adjustments, part-time and flexible working where possible
  • Parttime
Read More
Arrow Right

Duty Manager

The Duty Manager position at Marriott ensures efficient check-in and check-out p...
Location
Location
Indonesia , Lombok
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma, GED or equivalent degree
  • 1 year experience in the guest services, front desk, or related professional area
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
Job Responsibility
Job Responsibility
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
  • Develops specific goals and plans to prioritize and organize work
  • Supervises staffing levels to ensure guest service, operational needs and financial objectives are met
  • Handles complaints, settling disputes, and resolving grievances and conflicts
  • Provides services above and beyond for customer satisfaction and retention
  • Responds to guest problems and complaints
  • Trains staff and monitors adherence to credit policies
  • Supervises daily Front Desk shift operations and ensures compliance with policies, standards, and procedures
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy