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Duty Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

15.43 GBP / Hour
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Job Description:

We are looking for a passionate Duty Manager to join our wonderful team at London Marriott Hotel County Hall. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you. The impact you’ll make. First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities, and the local area. Anything to help make their visit that bit more special.

Job Responsibility:

  • Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property
  • Communicate any variations to the established norms to the appropriate department in a timely manner
  • Strive to improve service performance
  • Emphasize guest satisfaction during all departmental meetings and focuses on continuous improvement
  • Intervene in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved
  • Empower employees to provide excellent customer service
  • Set the tone for every guest’s stay with a genuinely warm welcome
  • Be ready with answers to any questions and happy to offer information about hotel services, facilities, and the local area

Requirements:

  • High school diploma or GED
  • 4 years’ experience in the guest services, front desk
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years’ experience in the guest services, front desk, housekeeping, or related professional area
  • A professional demeanor
  • The passion for hospitality
What we offer:
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Learning and development opportunities
  • Recognition programs
  • Wellbeing programs
  • Encouraging management

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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