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Duty Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Bournemouth

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

27476.00 GBP / Year
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Job Description:

We are seeking a proactive and reliable Duty Manager to join our team and support the Deputy General Manager/Head of Club Experience in ensuring the smooth and efficient operation of the Club. You will be responsible for overseeing the daily operations of the Club during your shift, ensuring a safe working environment, and addressing any member enquiries or complaints promptly. In this role, you will carry out routine inspections, manage staff, and ensure that all operational policies and procedures are adhered to. You will also supervise the team, oversee maintenance work, and ensure the overall safety and cleanliness of the Club. During busy times, you will assist and cover any department when needed, providing flexibility and support to ensure smooth operations.

Job Responsibility:

  • Overseeing the daily operations of the Club during your shift
  • Ensuring a safe working environment
  • Addressing any member enquiries or complaints promptly
  • Carrying out routine inspections
  • Managing staff
  • Ensuring that all operational policies and procedures are adhered to
  • Supervising the team
  • Overseeing maintenance work
  • Ensuring the overall safety and cleanliness of the Club
  • Assisting and covering any department during busy times

Requirements:

  • Diploma in hospitality or business desirable
  • Ability to exemplify exceptional service standards and exceed guest expectations
  • Strong communication skills
What we offer:
  • Complimentary access to our health club, group exercise classes, and golf facilities
  • Bonus holiday days to reward long tenure
  • Wedding Day off (conditions apply)
  • Birthday Day off (conditions apply)
  • Paid Volunteer Day to support causes you're passionate about (after one year’s service)
  • 70% off meals while on duty and 25% off when off-duty
  • 25% off retail
  • 25% off spa treatments (if booked and taken on the day)
  • Discounted membership for a friend or family member (after probation and on minimum 16 hours per week contract)
  • Access to Employee Assistance Programme
  • Personal development programs
  • Cycle to Work scheme
  • Exclusive competition opportunities for team members with a golf handicap
  • Wagestream
  • Free parking
  • Uniform provided

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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