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Wyndham Destinations Logo Wyndham Destinations · Hospitality and Tourism

Duty Manager

Australia, Adelaide Employment contract · Job Posted April 24, 2026
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Job Description

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. GO WHERE NO TWO DAYS ARE THE SAME! At TRYP by Wyndham, we go further as a team. We believe in the impact of a helping hand and the power of vacations. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Adelaide team as the Front Office Duty Manager today!

Job Responsibility

  • Ensuring the efficient day to day operation of the Reception desk including greeting and registering of owners and guests, providing information to local area attractions, administration, as well as managing any guest issues that may arise
  • Building, developing, training and leading a team proactively to promote high levels of customer service

Requirements

  • Proven experience in a Front Office department at a supervisory level either as a Team Leader, Shift Supervisor or Duty Manager (3 years)
  • Knowledge of hotel property management systems, Opera preferred
  • Events experience highly regarded
  • Excellent communication skills, written, verbal and active listening
  • Detail focused with an organised approach and ability to multitask
  • Positive attitude, vibrant and passionate about delivering exceptional customer service and exceeding expectations
  • Exceptional time management skills and the ability to work under pressure
  • Strong negotiation and problem solving skills
  • Proficiency in using a computer and Microsoft Office applications
  • Bookkeeping /finance experience is highly regarded
  • Immaculate presentation and grooming standards
  • Ability to work a flexible roster, including weekends and school and public holiday periods
  • The capability to work in a fast-paced environment both as part of a team and autonomously

Nice to have

  • Knowledge of hotel property management systems, Opera preferred
  • Events experience highly regarded
  • Bookkeeping /finance experience is highly regarded

What we offer

  • Immediate start + full time hours
  • Permanent full time opportunity
  • Subsidised private health insurance
  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand
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