Duty Manager

We are seeking an enthusiastic and proactive Duty Manager to join our team and play a key role in ensuring the smooth day‑to‑day running of our Centre. This is an exciting opportunity for someone with strong leadership skills, a commitment to high-quality customer service, and experience working in a leisure environment. As a Duty Manager, you will act as a right hand person to the Area General Manager/Centre Manager and be responsible for supervising staff, maintaining operational standards, ensuring customer safety, and acting as the Centre’s representative when responding to customer queries, compliments and complaints. You’ll be a key holder, safeguarding lead, and an essential part of delivering an excellent, family‑friendly service.