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We are looking for a friendly, confident leader with previous retail leadership experience to join our team as a Retail Duty Manager. This is a great opportunity for someone looking for growth and development in their retail career. As the Duty Manager, you will play a pivotal role in ensuring the smooth operations of our store, with a particular focus on leadership and store presentation.
Job Responsibility:
Lead and motivate a team of staff to deliver exceptional results
Maintain high standards of store cleanliness, organisation and merchandising to create an inviting shopping environment
Resolve customer queries, complaints, and issues promptly and effectively, ensuring a positive shopping experience
Ensure compliance with health and safety regulations, food safety standards, and company policies and procedures
Requirements:
Excellent communication and interpersonal skills
Proven ability to work independently and as part of a team
Strong organizational and problem-solving abilities
Flexibility to work a variety of shifts, including weekends and evenings
Knowledge of health and safety regulations and food safety standards
Ability to work well under pressure and multi-task in a fast-paced environment
Good physical fitness and the physical capability to meet the demands of the position
A good eye for detail
Forklift licence – not essential but will be an advantage
LCQ Certificate and Liquor Manager’s Certificate – not essential but will be an advantage