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360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

Duty Manager

United Kingdom, Warwick Employment contract 29000.00 - 31000.00 GBP / Year · Job Posted May 20, 2026
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Job Description

We are seeking a proactive and reliable Duty Manager to join our team and support the Deputy General Manager/Head of Club Experience in ensuring the smooth and efficient operation of the Club. You will be responsible for overseeing the daily operations of the Club during your shift, ensuring a safe working environment, and addressing any member enquiries or complaints promptly. In this role, you will carry out routine inspections, manage staff, and ensure that all operational policies and procedures are adhered to. You will also supervise the team, oversee maintenance work, and ensure the overall safety and cleanliness of the Club. During busy times, you will assist and cover any department when needed, providing flexibility and support to ensure smooth operations.

Job Responsibility

  • Overseeing the daily operations of the Club during your shift
  • Ensuring a safe working environment
  • Addressing any member enquiries or complaints promptly
  • Carrying out routine inspections
  • Managing staff
  • Ensuring operational policies and procedures are adhered to
  • Supervising the team
  • Overseeing maintenance work
  • Ensuring overall safety and cleanliness of the Club
  • Assisting and covering any department when needed during busy times

Requirements

  • Diploma in hospitality or business desirable
  • Ability to exemplify exceptional service standards and exceed guest expectations
  • Strong communication skills

What we offer

  • Complimentary access to health club, group exercise classes, and golf facilities
  • Bonus holiday days to reward long tenure
  • Wedding Day off (conditions apply)
  • Birthday Day off (conditions apply)
  • Paid Volunteer Day after one year's service
  • 70% off meals while on duty
  • 25% off meals when off-duty
  • 25% off retail
  • 25% off spa treatments (booked and taken on the day)
  • Discounted membership for a friend or family member (after probation, min 16 hours/week)
  • Employee Assistance Programme
  • Personal development programs
  • Cycle to Work scheme
  • Exclusive competition opportunities for team members with a golf handicap
  • Wagestream
  • Free parking
  • Uniform provided
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