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As a Duty Manager - Extra Care, you will play a crucial role in ensuring the smooth and effective running of our care services. You will lead and support your team to deliver high-quality care that meets regulatory standards and promotes the well-being and independence of our residents. This is a rewarding part-time, permanent position ideal for someone passionate about making a real difference in people’s lives.
Job Responsibility:
Lead and manage the day-to-day operations of the Extra Care service, ensuring compliance with organisational policies and regulatory requirements
Support and supervise care staff, providing guidance, coaching, and encouragement to maintain high standards of care and professionalism
Ensure the health, safety, and welfare of all residents and staff by maintaining a safe and supportive environment
Coordinate care plans and liaise with healthcare professionals, residents, and families to ensure personalised and effective care delivery
Manage staffing rotas, monitor attendance, and address any performance or conduct issues promptly and fairly
Respond to and resolve any incidents or emergencies efficiently and compassionately
Maintain accurate records and reports, including incident logs, care documentation, and regulatory compliance paperwork
Promote a positive and inclusive culture that empowers residents and staff alike
Requirements:
Previous experience in a supervisory or managerial role within Health, Nursing or Social Care, ideally in an Extra Care or similar setting
Relevant qualifications such as Level 5 Diploma in Leadership for Health and Social Care or equivalent are preferred
Strong knowledge of health and safety regulations, safeguarding procedures, and care quality standards (CQC)
Excellent communication, organisational, and problem-solving skills
Ability to lead by example, motivate a team, and work collaboratively across multidisciplinary teams
Compassionate, patient-centred approach with a genuine commitment to improving the quality of life for service users
Flexibility to work part-time hours that may include some evenings and weekends