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As a Duty Management Trainee, you play a key role in the heartbeat of the hotel, ensuring everything runs smoothly, guests feel truly welcomed, and teams are supported in delivering the highest service standards. You’ll take initiative, develop leadership skills, assist in problem-solving, and understand what it means to manage daily operations in a hotel. On top of that, you’ll receive an attractive internship compensation of €750 per month.
Job Responsibility
Assist the Duty Manager in overseeing day-to-day hotel operations across multiple departments
Walk the hotel floors to ensure cleanliness, safety, and brand standards are met at all times
Support Front Office teams during busy moments, check-ins, and guest inquiries
Help resolve guest requests and complaints in a professional and solution-oriented manner
Ensure VIP arrivals are handled smoothly and follow up on guest satisfaction
Assist in preparing handovers, reports, and updates for the next shift or management team
Support the Duty Manager in addressing unexpected operational challenges
Requirements
You are studying Hotel Management, Tourism, Business, or a related field
You speak English fluently (any additional languages are a plus)
You enjoy working with people and communicate easily
You work proactively and feels comfortable taking initiative
You are organized, detail-oriented, and able to multitask
You thrive in a dynamic, international workplace
You have a strong sense of responsibility and enjoy solving problems
Nice to have
Any additional languages
What we offer
Internship within a leading international hospitality brand
Intensive guidance from experienced operational professionals
Access to Marriott International training and tools
Warm, people-first culture
Opportunity to build a valuable professional network