Dutch technical support Job at Randstad (Athens)

Technical Support Transplant Europe – Clinical Marketing

This role combines advanced technical application expertise with strong clinical...

Location

Spain

Salary:

Not provided

werfen

Expiration Date

Until further notice

Requirements

Advanced degree in Biomedical Sciences, Immunology, or related field
specialization in HLA / histocompatibility / transplant highly preferred
Minimum 5 years of experience in the IVD, transplant, or immunogenetics field, ideally in roles combining clinical, technical, and marketing responsibilities
Deep understanding of transplant diagnostics, HLA typing, antibody testing, and related workflows
Strong knowledge of clinical applications, assay interpretation, and lab operations
Experience with health economics, clinical evidence generation, and case study development is a plus
Proficient in complaint management systems and customer satisfaction testing
Excellent communication and relationship-building with clinical and scientific stakeholders
Ability to translate complex clinical and technical concepts into value-driven marketing and training strategies
Strategic thinker with operational agility

Job Responsibility

Act as second-level technical, scientific, and application support for the Transplant portfolio across all European affiliates
Manage complaint and non-complaint cases for all products within the Transplant portfolio
Provide technical assistance to support the completion of sales processes
Initiate and monitor corrective and preventive actions (CAPAs)
Maintain continuous communication with affiliates
Enhance customer support excellence by promoting best practices
Contribute to User Acceptance Testing (UAT) for new product releases
Provide clinical expertise and strategic guidance on the integration and use of Transplant solutions
Work closely with KOLs, affiliates, Scientific Affairs and Market Access to design and coordinate clinical studies
Establish, strengthen, and expand relationships with Key Opinion Leaders (KOLs) and scientific societies

Fulltime

Cs operations agent - dutch speaking

As a Dutch-speaking Customer Support Operations Agent, you’ll be the first point...

Location

Salary:

Not provided

Bolt

Expiration Date

Until further notice

Requirements

Fluent in Dutch (C1 or above) and English
Experience in customer support or similar fast-paced, user-facing roles
Clear and effective communication with a strong customer-centric mindset
Attention to detail and commitment to process adherence and quality outcomes
Adaptable, eager to learn, and comfortable supporting across multiple verticals
Self-motivated and accountable for performance metrics and productivity
Enjoy being part of a team and contribute to a positive, solution-oriented shift culture, including night shifts

Job Responsibility

Handle customer inquiries across chat, email, or voice (depending on shift) with empathy, speed, and accuracy
Resolve issues related to rides, orders, rentals, payments, cancellations, and other vertical-specific concerns
Follow SOPs, internal workflows, and macros to deliver consistent, high-quality support within SLA targets
Ensure proper case tagging for analytics, and flag unclear processes or technical issues for improvement
Maintain up-to-date product knowledge across all Bolt verticals and participate in regular training sessions
Collaborate with team leads and agents to maintain queue balance and support during critical shift moments

What we offer

Rewarding salary and stock option package
Flexibility of working in a hybrid mode
Take care of your physical and mental health with wellness perks

Dutch Technical Support Specialist II

We’re hiring Technical Support Specialists to help clinicians, biomedical teams,...

Location

South Africa , Cape Town

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

C1/C2 Dutch proficiency (CEFR or equivalent)
Experience providing Dutch Support
At least 2 years of experience in technical support, helpdesk, or customer support involving hardware or software troubleshooting
Strong communication skills and the ability to explain technical ideas in a simple way
Solid understanding of Windows (drivers, Device Manager, services) and comfort with basic networking
Experience documenting cases in a CRM like Salesforce
Calm, patient, and confident when working directly with clinicians and biomeds
Strong judgment when choosing between remote fixes, part replacements, or repair requests
High attention to detail and the ability to follow documented procedures
Curious, proactive, and eager to learn medical device workflows

Job Responsibility

Take ownership of support cases from the moment they come in until they’re fully resolved
Talk with users to understand what’s happening, gather details, and document everything in Salesforce
Troubleshoot hardware, software, and connectivity issues. This includes sensors, cables, software installs, updates, licenses, and basic networking
Host live remote sessions to reproduce issues, walk users through fixes, or collect evidence for deeper investigation
Decide the right path forward, whether that’s resolving the issue remotely, sending replacement parts, or arranging an RMA or depot repair
Escalate cases responsibly by providing clear notes, steps to reproduce, and the actions already taken
Keep documentation clean, consistent, and aligned with medical device quality standards
Contribute to internal knowledge articles so future cases are easier to handle

What we offer

Remote working arrangements
Competitive base salary
Comprehensive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees
Be part of a people-first, values-driven organization
Work with innovative global partners and diverse teams
Access to free posture-based fitness workouts from home
Training and professional development opportunities

Fulltime

Dutch Technical Support Specialist II

We’re hiring Technical Support Specialists to help clinicians, biomedical teams,...

Location

Romania , Bucharest

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

C1/C2 Dutch proficiency (CEFR or equivalent)
Experience providing Dutch Support
At least 2 years of experience in technical support, helpdesk, or customer support involving hardware or software troubleshooting
Strong communication skills and the ability to explain technical ideas in a simple way
Solid understanding of Windows (drivers, Device Manager, services) and comfort with basic networking
Experience documenting cases in a CRM like Salesforce
Calm, patient, and confident when working directly with clinicians and biomeds
Strong judgment when choosing between remote fixes, part replacements, or repair requests
High attention to detail and the ability to follow documented procedures
Curious, proactive, and eager to learn medical device workflows

Job Responsibility

Take ownership of support cases from the moment they come in until they’re fully resolved
Talk with users to understand what’s happening, gather details, and document everything in Salesforce
Troubleshoot hardware, software, and connectivity issues. This includes sensors, cables, software installs, updates, licenses, and basic networking
Host live remote sessions to reproduce issues, walk users through fixes, or collect evidence for deeper investigation
Decide the right path forward, whether that’s resolving the issue remotely, sending replacement parts, or arranging an RMA or depot repair
Escalate cases responsibly by providing clear notes, steps to reproduce, and the actions already taken
Keep documentation clean, consistent, and aligned with medical device quality standards
Contribute to internal knowledge articles so future cases are easier to handle

What we offer

Remote working arrangements
Competitive base salary
Comprehensive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees
Be part of a people-first, values-driven organization
Work with innovative global partners and diverse teams
Access to free posture-based fitness workouts from home
Training and professional development opportunities

Fulltime

Technical Customer Support Engineer - Dutch speaking

We are currently growing our support team at ClickHouse who provides excellent s...

Location

United Kingdom

Salary:

Not provided

ClickHouse

Expiration Date

Until further notice

Requirements

Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in domains relevant to ClickHouse, such as: SQL databases, OLAP, cloud-native SaaS, distributed systems
Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer
Be present and available according to the scheduling required to deliver high-quality 24x7 Support in a global, distributed environment
Strong written and verbal English communication skills and the ability to work fully remote with reliable connectivity
A mindset of teamwork, global engagement, empathy, and solving challenging problems
A sense of adventure and urgency in building the most scalable, high-performing, largest, and fastest databases on the planet
The ability to build trusted relationships with colleagues, customers, and partners
You are self-driven, curious, and eager to continuously learn and grow

Job Responsibility

Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings
Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training
Work closely with our global Support Services, Engineering, Go to Market, and Product Management teams to help define functionality required by users and customers
Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers
You will deliver excellent customer service as a first-line technical engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreements ("SLAs") on technical cases that are opened via a ticketing system, email, Slack, chat, and/or phone
You will build strong, trusted relationships with colleagues, customers, and partners

What we offer

Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries
Healthcare - Employer contributions towards your healthcare
Equity in the company - Every new team member who joins our company receives stock options
Time off - Flexible time off in the US, generous entitlement in other countries
A $500 Home office setup if you’re a remote employee
Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites

Fulltime

Customer Support Specialist

A reputable and dynamic international brokerage firm is seeking a highly motivat...

Location

Netherlands , Amsterdam

Salary:

Not provided

Gitmax

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Economics, Finance, or a related field
1-2 years of customer support experience in the financial sector (brokerage experience is a plus)
Fluent in Dutch and English (both spoken and written)
Strong interpersonal skills and a proactive mindset
Based in or near Amsterdam
Ability to collaborate effectively within an international team

Job Responsibility

Act as the first point of contact for retail and professional clients, delivering high-quality customer service and assistance
Provide support with technical inquiries related to the trading platform
Monitor and manage client requests efficiently, coordinating with internal teams to resolve issues
Address customer complaints with professionalism, ensuring positive resolutions and client satisfaction
Assist with KYC/CDD processes and contribute to their successful implementation

What we offer

Competitive salary with performance-based rewards
Travel expense reimbursement
Career growth opportunities with professional development support
Central Amsterdam office with flexible working hours
Regular team-building events and cross-border networking opportunities
Company-provided laptop and necessary work equipment

Fulltime

Technical Customer Support

Technical Customer Support role requiring Dutch language, involving investigatin...

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

Dutch language (essential)
German language (desirable)
Strong interpersonal skills
Ability to develop deep knowledge within a complex product group
Ability to investigate and prioritize advertising issues
Ability to own tasks end-to-end
Ability to discern product confusion from bugs
Ability to mentor team members
Valid Full-time work permit (sponsorship not available)

Job Responsibility

Develop deep knowledge within a complex product group
Investigate and prioritize advertising issues, raising to a specialist when appropriate
Own tasks end-to-end until they are assigned to specialist
Discern product confusion from bugs, determine solutions, and advise the sales team advertisers
Communicate issue resolution, technical resolution, workarounds, or product confusion to the sales team
Partner with product support group specialists to determine solutions to advertising bugs and product confusion
Facilitate a high-end customer experience related to support for advertising bugs
Mentor team members and own product support areas

What we offer

Accessible, inclusive, open and welcoming workplace
Reasonable adjustments to the recruitment process available upon request

Fulltime

Technical Customer Support Engineer

We are currently growing our support team at ClickHouse who provides excellent s...

Location

Netherlands

Salary:

Not provided

ClickHouse

Expiration Date

Until further notice

Requirements

Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in domains relevant to ClickHouse, such as: SQL databases, OLAP, cloud-native SaaS, distributed systems
Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer
Be present and available according to the scheduling required to deliver high-quality 24x7 Support in a global, distributed environment
Strong written and verbal English & Dutch communication skills and the ability to work fully remote with reliable connectivity
A mindset of teamwork, global engagement, empathy, and solving challenging problems
A sense of adventure and urgency in building the most scalable, high-performing, largest, and fastest databases on the planet
The ability to build trusted relationships with colleagues, customers, and partners
You are self-driven, curious, and eager to learn and grow continuously

Job Responsibility

Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings
Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training
Work closely with our global Support Services, Engineering, Go to Market, and Product Management teams to help define functionality required by users and customers
Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers
You will deliver excellent customer service as a first-line technical engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreements ("SLAs") on technical cases that are opened via a ticketing system, email, Slack, chat, and/or phone
You will build strong, trusted relationships with colleagues, customers, and partners

What we offer

Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries
Healthcare - Employer contributions towards your healthcare
Equity in the company - Every new team member who joins our company receives stock options
Time off - Flexible time off in the US, generous entitlement in other countries
A $500 Home office setup if you’re a remote employee
Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites

Dutch technical support

Randstad

Location:
Greece , Athens

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 11, 2026

Expiration:
December 30, 2026

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