This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Is the Dutch / Flemish language your mother tongue and are you interested in part-time employment in Greece? Would you consider helping customers to get out of financially challenging situations as a chance to make a difference? Do you stay cool under pressure trying to provide the best possible solution for a client? If so, then the position of Dutch speaking Collection Advisor (part-time) is perfect for you! We are currently seeking a motivated and client-centric Dutch speaker to join a newly established Credit Management Services center in Greece.
Job Responsibility:
be at the forefront of the business, operating via telephone/chat/email to support customers located in the Netherlands
establish positive engagement with the customers, build relationships and demonstrate fair treatment
conduct affordability assessments in order to fully understand each customer's financial situation and, when needed, set up reasonable repayment plans
provide guidance to customers on the availability of free money advice
maintain system notes, ensuring records of calls are complete, accurate, professional and a true reflection of the conversation
Requirements:
Excellent communication and interpersonal skills, with the ability to showcase empathy and confidence towards a diverse customer base
Service oriented and problem solving mindset
Patience and calmness in all situations
Ability to work both independently as well as a member of a team