Dutch Medical Devices Customer Service Job at Atlean World (Porto)

Technical Service Manager

We’re looking for a strategic Technical Service Manager (TSD) to lead our Techni...

Location

Salary:

Not provided

Antech Diagnostics

Expiration Date

Until further notice

Requirements

Proven experience in technical service management, preferably in the medical devices or veterinary technology industry, with a track record of success in managing complex organisations
Strong understanding of service delivery models including hotline support, field service, and in-house repair
Excellent interpersonal skills, with the ability to build and maintain strong relationships with customers, investors, and other stakeholders
Excellent communication skills, with the ability to clearly and effectively convey information and ideas to a variety of stakeholders
Good leadership skills, including the ability to motivate and engage direct reporting teams
Strong analytical skills with extreme attention to detail
Outstanding analytical and problem-solving abilities
Ability to work well under time constraints
Strong diplomacy and adaptability attributes
Fluent in English and French

Job Responsibility

Drive operational excellence and deliver a world-class customer experience across technical support, field service, and in-house repair for Antech’s innovative veterinary medical devices
Build, inspire, and develop a high-performing team of technical specialists, field engineers, and repair technicians, ensuring seamless service delivery, rapid issue resolution, and a strong culture of customer focus and continuous improvement
Partner with the General Manager NEC on long-term strategy, budgeting, and forecasting for Technical Services operations
Collaborate with NEC executive staff to deliver strategic goals, manage workflows, and ensure operational efficiency and exceptional customer service
Build and lead a multi-country Technical Service team across the North European Cluster
Recruit, train, and develop technical support and field engineering teams
Oversee daily operations across technical support (1st/2nd line), field service, and in-house repairs
Ensure fast response and resolution of technical issues to minimise downtime and maximize customer satisfaction
Develop and implement service strategies, pricing, and KPIs for performance, quality, and customer experience
Align with cross-functional teams to standardise and improve service processes

Fulltime

Field Service Engineer Medical Devices

Join our team in Leuven and embark on a rewarding journey at the forefront of la...

Location

Belgium , Leuven

Salary:

Not provided

Amaris Consulting

Expiration Date

Until further notice

Requirements

Bachelor or Master degree in electrical engineering, mechanical engineering, industrial software engineering, or technical medical laboratory
Experience with installation, maintenance, and repair of laboratory equipment
Fluent Dutch, French, and English
Experience with maintenance data management and spare parts stock management
Experience with preventive maintenance and troubleshooting
Curiosity and adaptability for meeting new people and exploring new environments
Devoted, flexible, meticulous, service-minded, and mindful of keeping deadlines
Team player with a good sense of humor, sociable and outgoing
Strong desire to learn, grow, and deliver exceptional customer satisfaction

Job Responsibility

Install, maintain, and repair advanced laboratory equipment for leading clients
Ensure and maximize customer satisfaction across a wide range of analysers and systems
Guarantee that all systems, analysers, and component products meet manufacturer specifications
Optimize the operation of assigned systems and analysers within one or more product lines
Carry out routine maintenance instrument work and gain hands-on experience alongside senior Field Service Engineers (1-3 months)
Visit customers and provide on-site support with senior colleagues (1-3 months)
Update maintenance data accurately and promptly in line with service SOP requirements (3-6 months)
Support the Central Planning department by managing spare parts stock efficiently (3-6 months)
Independently complete preventive maintenance and basic troubleshooting, becoming a trusted technical partner for our clients (6-24 months)

What we offer

Rapid growth: Amaris has doubled its workforce in Belgium within two years, creating numerous opportunities for team members to grow
Prestigious projects: Candidates collaborate with renowned clients in the pharmaceutical, biotechnology, and European institutional sectors on impactful assignments
International environment: An agile and dynamic structure fosters intrapreneurship and meritocracy, with international experience at the heart of Europe

Dutch Technical Support Specialist II

We’re hiring Technical Support Specialists to help clinicians, biomedical teams,...

Location

South Africa , Cape Town

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

C1/C2 Dutch proficiency (CEFR or equivalent)
Experience providing Dutch Support
At least 2 years of experience in technical support, helpdesk, or customer support involving hardware or software troubleshooting
Strong communication skills and the ability to explain technical ideas in a simple way
Solid understanding of Windows (drivers, Device Manager, services) and comfort with basic networking
Experience documenting cases in a CRM like Salesforce
Calm, patient, and confident when working directly with clinicians and biomeds
Strong judgment when choosing between remote fixes, part replacements, or repair requests
High attention to detail and the ability to follow documented procedures
Curious, proactive, and eager to learn medical device workflows

Job Responsibility

Take ownership of support cases from the moment they come in until they’re fully resolved
Talk with users to understand what’s happening, gather details, and document everything in Salesforce
Troubleshoot hardware, software, and connectivity issues. This includes sensors, cables, software installs, updates, licenses, and basic networking
Host live remote sessions to reproduce issues, walk users through fixes, or collect evidence for deeper investigation
Decide the right path forward, whether that’s resolving the issue remotely, sending replacement parts, or arranging an RMA or depot repair
Escalate cases responsibly by providing clear notes, steps to reproduce, and the actions already taken
Keep documentation clean, consistent, and aligned with medical device quality standards
Contribute to internal knowledge articles so future cases are easier to handle

What we offer

Remote working arrangements
Competitive base salary
Comprehensive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees
Be part of a people-first, values-driven organization
Work with innovative global partners and diverse teams
Access to free posture-based fitness workouts from home
Training and professional development opportunities

Fulltime

Dutch Technical Support Specialist II

We’re hiring Technical Support Specialists to help clinicians, biomedical teams,...

Location

Romania , Bucharest

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

C1/C2 Dutch proficiency (CEFR or equivalent)
Experience providing Dutch Support
At least 2 years of experience in technical support, helpdesk, or customer support involving hardware or software troubleshooting
Strong communication skills and the ability to explain technical ideas in a simple way
Solid understanding of Windows (drivers, Device Manager, services) and comfort with basic networking
Experience documenting cases in a CRM like Salesforce
Calm, patient, and confident when working directly with clinicians and biomeds
Strong judgment when choosing between remote fixes, part replacements, or repair requests
High attention to detail and the ability to follow documented procedures
Curious, proactive, and eager to learn medical device workflows

Job Responsibility

Take ownership of support cases from the moment they come in until they’re fully resolved
Talk with users to understand what’s happening, gather details, and document everything in Salesforce
Troubleshoot hardware, software, and connectivity issues. This includes sensors, cables, software installs, updates, licenses, and basic networking
Host live remote sessions to reproduce issues, walk users through fixes, or collect evidence for deeper investigation
Decide the right path forward, whether that’s resolving the issue remotely, sending replacement parts, or arranging an RMA or depot repair
Escalate cases responsibly by providing clear notes, steps to reproduce, and the actions already taken
Keep documentation clean, consistent, and aligned with medical device quality standards
Contribute to internal knowledge articles so future cases are easier to handle

What we offer

Remote working arrangements
Competitive base salary
Comprehensive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees
Be part of a people-first, values-driven organization
Work with innovative global partners and diverse teams
Access to free posture-based fitness workouts from home
Training and professional development opportunities

Fulltime

Senior Regulatory Affairs Specialist

Cencora Pharmalex is one of the leading service providers for the Pharmaceutical...

Location

Belgium , Mechelen; Brussels

Salary:

Not provided

Cencora

Expiration Date

Until further notice

Requirements

University degree in Life Science
Several years experience, or demonstrable capability, in area of responsibility or similar field
advanced knowledge and insights required to perform processes efficiently and proven potential to take over more complex tasks
Ability to deliver on customer or internal projects / processes within daily work
ability to prioritize parallel tasks, escalate issues where appropriate and to offer solutions for appropriate counter measures
Structured and systematic and independent way of working
limited latitude within established set of procedures, may determine priorities with little supervision
Ability to analyze and solve problems and to offer solutions for a given task or project. Attention to detail. High service orientation
Ability to train and support junior/new colleagues in daily activities
ability to lead small projects with clearly defined scope

Job Responsibility

Develop and maintain client relationships and highlight opportunities for increased service support to the respective lead
Participation in regulatory processes to gain and maintain marketing authorizations for human and veterinary medicinal products (applications, renewals, variations) including medical devices, cosmetics, food supplements and herbal products
Support with preparation, review and compilation of documents within the framework of regulatory affairs projects
Communicate with clients and Health Authorities in close cooperation with the respective lead
Support with the planning and execution of client projects in accordance with KPIs in close cooperation with the respective lead
General guidance (consultancy) of colleagues and clients regarding Regulatory Strategy and Procedure Management
Regulatory intelligence - develop and maintain personal regulatory knowledge, apply to client projects and actively share with colleagues
Support with strategy implementation and optimization
Comply with and support the maintenance of internal procedures
Provide operational insights to support with VDC led commercial, marketing and business development activities including proposal input in close cooperation with the respective lead

Fulltime

New

Day and sleeping night carer

Are you a compassionate and experienced Day Shift & Sleeping Night Shift Care As...

Location

United Kingdom , Stratford

Salary:

13.66 - 18.35 GBP / Hour

Paragon Home Healthcare

Expiration Date

Until further notice

Requirements

Right to work in the UK
Enhanced DBS check (or online sign-up)
References
Positive, reliable, and respectful
Energetic and comfortable with an active routine
Confident driving and accompanying the client
Happy supporting both personal care and daily tasks
Flexible and adaptable to individual needs

Job Responsibility

Deliver person-centred personal care and mobility support
Support daily routines, community activities, and engagement
Assist with safe transfers and day-to-day living tasks
Help with household organisation
Maintain accurate care records and communicate any changes

What we offer

Up to £400 Joining & Training Bonus
Competitive Pay Rates
Double Pay on Christmas Day
24/7 Nurse-Led Clinical Support
Career Development Opportunities
£250 Refer-a-Friend Bonus
Cycle to Work Scheme
Award-Winning Employer
Paid Training from a Trusted Specialist SIA Provider

Fulltime

New

Network Engineer

2HB Incorporated is seeking a Network Engineer to support its government custome...

Location

United States , Annapolis Junction

Salary:

Not provided

2HB

Expiration Date

Until further notice

Requirements

TS/SCI/Full Scope Polygraph Clearance
Significant Cisco and Arista Configuration and sustainment experience
Familiar with Latte ‘Art and supporting STE/STN and SSP compliance for those devices
Required to travel as needed
Required to be on-call for Operational systems

Fulltime

New

Full Charge Bookkeeper

We are looking for an experienced Full Charge Bookkeeper for our client in New O...

Location

United States , New Orleans

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in job costing, particularly in the construction industry
Proficiency in Sage Business Works or similar accounting software
Strong knowledge of general ledger accounts and journal entry processes
Demonstrated ability to handle accounts payable and accounts receivable functions
Experience with payroll processing and filing payroll taxes
Familiarity with sales tax regulations and reporting requirements
Knowledge of bank reconciliation procedures for various account types
Ability to work with external auditors and accounting firms during audits or year-end closings

Job Responsibility

Accounts payable (A/P) and accounts receivable (A/R) processes to ensure accuracy and timeliness
Perform bank reconciliations for major operating, payroll, and smaller accounts
Manage job costing procedures, particularly for construction-related projects
Process weekly payroll in-house for approximately 15 employees and maintain employee records
Prepare and submit sales tax payments to state and city authorities, including those related to a retail antique shop
Handle quarterly filings and calculate monthly workers' compensation premiums, reporting figures to the insurance company
Collaborate with external auditors and accounting firms for year-end closings and compliance
Record journal entries as needed, while managing most transactions through cash, A/P, A/R, and payroll modules
Ensure accurate payment processing for 1099 subcontractors and manage related documentation
Perform general office duties to support financial operations

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Dutch Medical Devices Customer Service

Atlean World

Location:
Portugal , Porto

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 19, 2026

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