Dutch customer service advisor Jobs

Dutch customer service advisor

Randstad

Location:
Greece , Athens

Category:
Customer Service

Contract Type:
Not provided

Salary:

1350.00 EUR / Month

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Job Description:

Are you fluent in Dutch? Are you passionate about delivering a unique customer experience and have a natural drive to help people? Are you a sports enthusiast looking for an opportunity to put your passion into action while representing one the biggest bicycle manufacturers worldwide? If all these describe you, keep reading & you realize that this Dutch Customer Service Advisor role is a chance that cannot be missed!

Job Responsibility:

Manage incoming calls, chats, messages and emails
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team targets and case handling quotas
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies

Requirements:

Team spirit & flexibility to work in shifts
Excellent verbal & written communication skills
Client-centric mindset
Native/near native level in the Dutch language
Good command of English
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication skills
Ability to multi-task, prioritize and manage time effectively

Nice to have:

Enthusiasm for bicycles or at least for sports in general
Active sport is a bonus

Additional Information:

Job Posted:
December 23, 2025

Expiration:
December 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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