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The Back Server is responsible for delivering a high level of service to guest congruent with The Ocean Club Standards, processes guest orders to ensure that all items are prepared properly and received on a timely basis. Maintains strict discipline and reports all infractions to the Restaurant Manager.
Job Responsibility:
Assists other colleagues as needed in order to provide the most efficient service
Inspects the restaurant and takes appropriate action on all matters in order to ensure that all is up to brand standards
Checks tables, side stands, equipment and supplies to ensure everything is in order
Possesses detailed knowledge of all food and beverage menus
Monitors and ensures the timelines of service in keeping with the established standards
Ascertains that guests are provided with prompt and courteous service at all times
Greets and welcomes guests with a genuine smile
Uses guest’s name in every interaction during service
Informs guests of menu specials and menu changes, makes suggestions and answers questions pertaining to food and beverage service
Takes beverage, food and wine orders promptly, accurately and courteously
Sets up all tables as required by restaurant standards prior to and during service
Ensures that all service utensils, silverware and dishware are clean and free of cracks, chips, fingerprints and food remnants
Completes all pre-shifts and ongoing side work, ensuring that side stands are fully stocked, organized and clean
Monitors assigned station throughout service, observing and following up to guest’s needs
Assists colleagues throughout the shift as needed
Requirements:
Possess a legal ability to work in The Bahamas without sponsorship