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Duck Creek Technical Lead – Billing

· Job Posted May 16, 2026
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Job Description

Are you a Duck Creek expert who enjoys solving complex billing challenges and leading high-performing teams? As a Technical Lead – Billing, you’ll play a critical role in designing, developing, and supporting custom Duck Creek solutions that power real business impact. This is more than a hands-on development role—you’ll collaborate across teams, influence technical strategy, and mentor others as you help shape the future of our client solutions. If you’re passionate about Duck Creek, thrive in a collaborative environment, and enjoy turning business needs into scalable technical solutions, this could be your next big move.

Job Responsibility

  • Lead development and support of custom applications using Duck Creek Billing and related tools
  • Collaborate with clients, analysts, architects, and project leaders to interpret and deliver on business requirements
  • Design and develop solutions using ManuScript configuration and Duck Creek toolsets
  • Write and optimize SQL queries to support application functionality
  • Contribute to solution design and planning to align with client technical and functional strategies
  • Take ownership of customer issues and drive them through to resolution
  • Mentor and guide developers across all aspects of the Duck Creek platform
  • Support integrations and services including Billing Services, async queues, and scheduled activities

Requirements

  • 5–8+ years of industry experience, including 5+ years working with Duck Creek products
  • Strong expertise in Duck Creek Billing (Author, Express, Server, User Admin, Billing, Billing Integration)
  • Hands-on experience with ManuScript, including inheritance structures and technical design
  • Experience with Duck Creek Skins, APIs, Duck Creek Anywhere, and C# custom business objects
  • Proficiency with REST and SOAP APIs
  • Solid experience with SQL Server (stored procedures, triggers, functions, cursors, XQueries)
  • Familiarity with XML or similar programming languages
  • Experience across multiple Duck Creek product versions
  • Strong understanding of SDLC and Agile methodologies
  • Experience using debugging tools such as TraceMonitor, ExampleUtil, Data Tester, and Processing Exceptions
  • Proficiency with Microsoft Office 365
  • Strong communication skills—clear, concise, and collaborative
  • Ability to mentor, coach, and elevate team performance
  • Highly organized with strong prioritization and time management skills
  • Self-starter mindset with the ability to work independently and as part of a team

What we offer

  • Competitive salary package with annual bonus
  • Comprehensive and inclusive health benefits
  • Flexible work arrangements (remote or office-based)
  • Opportunities for career advancement and professional development
  • Relaxed work environment with casual dress code
  • Company-sponsored activities and team-building events
  • Paid time off and company holidays
  • Traditional & Roth 401(k) with 5% company match
  • Physical and mental wellness programs

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