Dual-Site Store Manager Job at Charles Tyrwhitt (London)

Job Description

Dual Site Store Manager to work with the London Area Manager and the Teams in the Lime Street and Cannon Street stores.

Take ownership of two established, high-volume City stores serving a predominantly corporate customer base
Lead and develop your teams to exceed KPIs, sales and profit targets, whilst fostering a high-performance, customer-first culture
Take full ownership of controllable costs, payroll and budgets, ensuring efficient management in line with company expectations
Champion exceptional service standards and ensure your teams are fully aligned on customer experience principles, promotions and product knowledge
Deliver a consistently premium brand experience
Using commercial reports, VM directives and training tools, make confident, data-led decisions to drive trading performance, maximise sales opportunities and maintain outstanding visual and operational standards
Build strong relationships across stores and Head Office to collaborate on stock control, layout, promotions and people development
Recruit, develop and retain high-calibre talent, recognise exceptional performance, champion colleague engagement and ensure full compliance with company policies, health and safety and security procedures

Previous retail management experience in a £2.5m turnover environment
Proven ability to lead, coach and motivate teams, fostering engagement and a culture of progression while managing under-performance constructively
A proven track record of driving sales in a commercially driven environment
Proven strategic planning skills and an ability to maintain long-term vision whilst remaining responsive to business needs
Highly commercial, with strong analytical skills
Well-developed oral and written communication skills sufficient to influence, persuade and negotiate at all levels
High levels of organisation and a structured approach to managing a store team, demonstrating a passion for shop floor management

Excellent bonus scheme - bonuses are paid quarterly when your store hits target
Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months
Cycle to work scheme
Relocation packages to support career development
Season ticket loans to those based in London stores
Fun fund to ensure parties, treats, social activities and team building events happen regularly
Tyrwhitt Academy for professional development
Apprenticeship level qualifications open to store colleagues