Dual Massage Therapist/Esthetician Job at Marriott Bonvoy (San Juan Capistrano)

Job Description

Provide massage services and body treatments to guests. Assess guest needs, maintain treatment areas, promote and sell spa services, and ensure guest safety and comfort.

Requirements

Provide massage services to guests using props and/or products
Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy
Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service
Keep up to date with current techniques and modalities related to their field of work
Escort guests to and from treatment rooms
Arrange workstation, treatment room, and/or drapes
Frequently check with guest to promote comfort, safety and security throughout service
Promote and sell spa/salon services including retail offerings related to the Spa
Clean, maintain, and sterilize tools
Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift
Monitor and stick to time schedule throughout the day
Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager
Maintain current skills and licensure in service area as per regional requirements
Report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
Follow all company policies and procedures
make sure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
Welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
thank guests with genuine appreciation
Speak with others using clear and professional language
Develop and maintain positive working relationships with others
Stand, sit, or walk for an extended period of time
grasp, turn, and manipulate objects of varying size and weight
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Perform other reasonable job duties as requested by Supervisors

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Dual Massage Therapist/Esthetician

Job Description

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