Dual Hotel Operations Manager Job at Marriott Bonvoy (Atlanta Midtown)

Dual Hotel Operations Manager

This position oversees two properties: Courtyard & Element Atlanta Midtown. As a...

Location

United States , Atlanta Midtown

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Experience working in a hotel as a front desk representative (or equivalent)
Experience with major hotel brands like Marriott, Hilton, or Hyatt (highly desired)
The ability to work weekends, holidays, and evenings
The ability to ensure that hotel policies and brand standards are followed
Must be attentive, friendly, helpful, and courteous to clients, guests, and associates

Job Responsibility

Supervise associates, manage expenses and maintain high service standards in all departments including front desk, housekeeping, food and beverage and maintenance
Ensure smooth and efficient delivery of all hotel services to guests
Maintain a high level of cleanliness, service and guest satisfaction throughout the property
Assist in hiring, training and onboarding new employees to ensure adherence to company policies, procedures and brand standards
Schedule, motivate and lead staff to ensure property coverage and achieve high performance, customer service excellence, and operations efficiency
Monitor and evaluate staff performance, providing feedback and coaching as needed
Ensure guest satisfaction by addressing guest concerns, complaints, and requests in a timely and professional manner
Regularly review guest feedback and ratings, using insights to enhance service quality
Assist in managing the hotel’s operating budget by monitoring expenses based on guidance from the general manager
Assist with sales and champion the Daily Sell Strategy

What we offer

Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Competitive Compensation with incentives
401K Savings Plan with 50% matching funds
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development

Fulltime

Dual General Manager

Functions as the primary strategic business leader of the properties with respon...

Location

United States , Atlanta Alpharetta

Salary:

119000.00 - 156000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area

Job Responsibility

Functions as the primary strategic business leader of the properties with responsibility for all aspects of the operation
Managing general property performance
Managing and sustaining sales and marketing strategy
Managing profitability
Managing revenue generation
Managing and conducting human resources activities
Delivering a return on investment for more than one property
Leads teams in the development and implementation of strategies
Ensures implementation of the brand service strategy and brand initiatives
Builds relationships with key customers and is involved in the sales process

Fulltime

Dual General Manager

White Lodging is a distinguished management company specializing in the developm...

Location

United States , Fort Lee

Salary:

Not provided

OysterLink

Expiration Date

Until further notice

Requirements

Minimum 3 to 5 years experience as a general manager or in a similar leadership role
Strong financial management skills including P&L analysis and budget development
Proven ability to lead and build effective teams
Excellent communication and relationship-building skills
Knowledge of hospitality industry standards and regulations such as OSHA, EPA, ADA, CFC, NFPA
Ability to manage labor productivity effectively
Creative problem-solving skills and ability to implement strategic initiatives
Experience with branded or upscale hotel management is a plus
Proven track record in delivering financial results with strong financial management skills such as P&L analysis, budgeting, forecasting and capital expenditure planning
Demonstrated ability to build, influence, and grow cohesive teams

Job Responsibility

Lead, develop, and influence teams to deliver financial, cultural, and experiential results for hotel and food and beverage operations
Serve as strategic business leader responsible for overall hotel performance, P&L, guest satisfaction, brand quality assurance, budget, and labor management
Direct leadership teams and oversee performance across departments including food and beverage, sales, marketing, and human resources
Maintain day-to-day culture with high ethical standards to drive associate engagement and guest satisfaction
Build and maintain owner confidence through proactive communication and delivering business results
Perform additional duties as assigned by regional vice presidents and corporate leadership
Implement strategies to maximize guest experience and revenue

What we offer

Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid Time Off
401(k) with Company Match
wellness tools
Referral bonuses
Leadership development
Tuition Reimbursement

Fulltime

Dual Director of Housekeeping

White Lodging develops and operates a portfolio of award-winning, premium-brand ...

Location

United States , Austin

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Proven leadership experience in housekeeping or a related field, preferably in hospitality
Strong financial acumen with experience managing budgets, payroll, and cost controls
Excellent communication and problem-solving skills with a focus on guest and team satisfaction
Ability to develop, train, and motivate a high-performing housekeeping team
Strong organizational skills and attention to detail in managing hotel cleanliness and compliance standards
Flexibility to work various shifts, including weekends and holidays, as needed

Job Responsibility

Oversee all housekeeping operations, including guest rooms, public areas, laundry, and team member spaces, ensuring the highest cleanliness standards
Lead, mentor, and develop the housekeeping team, including hiring, training, and performance management
Implement and maintain efficient operational processes to control expenses, manage labor productivity, and optimize financial performance
Conduct regular inspections to uphold brand and White Lodging standards, ensuring compliance with cleanliness, safety, and sustainability guidelines
Respond to guest concerns and operational challenges, proactively resolving issues to enhance satisfaction
Collaborate with other hotel departments to streamline communication, improve efficiency, and support overall hotel success

What we offer

Day 1 Medical, Dental, and Vision insurance
Paid Parental Leave
Vacation and Paid Time Off (PTO) with rollover
401(k) with company match
Complimentary wellness tools
Unlimited referral bonuses
Leadership development opportunities
Tuition reimbursement
Discounts on hotel rooms, dining, and other travel/entertainment experiences
Multiple hotels in each market = more opportunities

Fulltime

Flex Senior Manager, Performance Accountability

The FLEX Senior Manager, Performance Accountability is part of the Global Operat...

Location

United States , Bethesda

Salary:

52.06 - 72.21 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Hospitality, or related field
or equivalent professional experience
5-7+ years in hotel operations, human resources, quality improvement, consulting, education, or training
Strong written, verbal, and presentation skills (virtually and in person)
comfortable engaging with senior executives and hotel leaders
Experience designing and delivering training via PowerPoint, Microsoft Teams, and in-person formats, particularly for hotel leaders
Proven project management skills
ability to manage multiple priorities and collaborate with internal and external stakeholders, including third party vendors
High attention to detail, including editing and proofreading
Willingness to travel up to 25%

Job Responsibility

Prepare for the deployment of Qualtrics to hotels
Support GQ projects and initiatives aimed at enabling property and above-property leaders to use tools, platforms, or data-driven insights to drive the guest experience across two VOC platforms
Responsible for updating and maintaining training materials and resources as program and stakeholder needs evolve
Dual-Platform Enablement
Support the development and deployment of ITR-focused tools, resources, and training modules tailored for hotels migrating utilizing the Qualtrics and Medallia platforms, ensuring continuity of performance improvement initiatives for on-property and above-property users
Provide project management and support to enable ongoing platforms maintenance and enhancements to GQ platforms that drive ITR. This support includes managing stakeholders, deadlines, and the testing of platform updates across the continent teams
Manage vendor implementation and testing on projects that improve the user experience in QPower and TrueView platforms. Develop communications to support change management
Support Global ITR Efforts: Lead projects to support the global training and communication strategies for the suite of platforms and tools (including QPower, guestVoice, TrueView and other improvement-related tools) to drive awareness, adoption, and knowledge amongst property and above-property operations leaders
Develop and implement audience-centric deliverables (webinars, large audience presentations, executive presentations, job aids, modules to support global training programs, training videos, etc.) to influence and train users on how to use tools to drive improvement as products evolve and awareness/training needs emerge
Work closely with Director, Performance Accountability and Sr. Director of Performance Accountability to develop and deploy learning module(s) on guestVoice and/or QPower in the DLZ for new operations leaders based on evolving quality improvement methodologies and platform capabilities

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements
paid parental leave
paid sick leave
PTO

Fulltime

Dual Events Manager

Responsible for preparing all event documentation and coordinates with Sales, pr...

Location

United States , Tampa

Salary:

63000.00 - 83000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
experienced (1 – 2 years of experience) in the event management or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
at least 1 year experience in the event management or related professional area required

Job Responsibility

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events
Ensures their property events have a seamless turnover from sales to service back to sales
Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events
Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
Greets customer during the event phase and hands-off to the Event Operations team for the execution of details
Adheres to all standards, policies, and procedures
Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill
Manages group room blocks and meeting space for average to large-sized assigned groups
Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions
Uses his/her judgment to integrate current trends in event management and event design

Fulltime

Guest Experience Expert

Reporting directly to the Guest Services Duty Manager, the successful incumbent ...

Location

South Africa , Cape Town

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

An appropriate recognised qualification would be advantageous
A minimum of two years’ experience in a similar position within a Hotel environment
Computer literate & extensive knowledge of Opera and Microsoft Office Package
Professional and pleasant disposition
Strong leadership and interpersonal skills essential
Strong planning and organizing skills to meet deadlines with regards to operational requirements essential
Strong and effective communication, problem solving and decision making skills at all levels essential
Opera systems knowledge
Ability to work within a pressurized environment
Extensive knowledge about Cape Town tours and best restaurants

Job Responsibility

Complete all daily duties as set out in departmental duties and requirements
Be flexible within Front of House operations to complete additional tasks as and where directed by the Front of House Management team
Ensure that the standards of service excellence and guest satisfaction are maintained
Lobby duty – interacting and rooming guests
Perform an efficient administrative support function as and when required
Ensure that every guest complaint is handled and solved to the satisfaction of the guest
Anticipate the needs of a guest and focus on attention to detail. Recognize every guest as an individual, treating them with warmth and taking every opportunity to make a positive impression
Liaise with other departments and associates to ensure the smooth running of Guest Services to ensure strong collaboration between Operations Teams
Fulfil a dual function across the Front Office operation, i.e switchboard and receptionist duties as and when operation requires

Fulltime

Director of Sales & Marketing

The Director of Sales & Marketing (DOSM) is responsible for the strategic leader...

Location

United States , Chicago

Salary:

180000.00 - 200000.00 USD / Year

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Minimum 5–10 years of progressive hotel sales & marketing leadership experience, preferably in upper-upscale or lifestyle hotels. (Marriott brands preferred)
Proven success leading dual-property or multi-hotel commercial strategies in a major urban market (Chicago experience strongly preferred)
Strong background in group, corporate, transient, and lifestyle segments
Demonstrated ability to partner effectively with ownership, asset managers, and brand stakeholders
Advanced knowledge of sales systems and tools (CI/TY, CRM platforms, STR, business intelligence tools)
Financial acumen with experience managing budgets, forecasts, and ROI-driven marketing investments
Exceptional leadership, communication, negotiation, and presentation skills

Job Responsibility

Develop and execute integrated, property-specific and portfolio-aligned sales and marketing strategies that drive sustained revenue growth and market share gains
Lead annual and long-range Sales & Marketing Plans, including segmentation strategies, channel mix optimization, and brand positioning for both hotels
Analyze market trends, competitive intelligence, and demand drivers to proactively adjust strategies in a dynamic Chicago hospitality landscape
Serve as the primary commercial liaison to ownership and asset management, presenting performance updates, forecasts, and strategic recommendations
Partner closely with Revenue Management to align pricing, inventory controls, and demand strategies with sales initiatives
Drive profitable mix across group, transient, corporate negotiated, entertainment, social, and lifestyle segments
Ensure disciplined management of sales costs, ROI tracking, and marketing spend effectiveness
Directly lead and mentor a multi-disciplinary sales team, including Group Sales, Catering/Event Sales, Business Transient, and Sales Support
Establish clear performance expectations, accountability metrics, and incentive structures
Foster a high-performance, collaborative sales culture grounded in data-driven decision-making and relationship excellence

What we offer

comprehensive health insurance with employer contribution
vision, dental, life, pet, and accident insurance options
401(k) program with an employer match and immediate full vesting
paid time off
exclusive discounts across portfolio of hotels
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities

Fulltime

Dual Hotel Operations Manager

Marriott Bonvoy

Location:
United States , Atlanta Midtown

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 17, 2026

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