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PM Hotel Group Logo PM Hotel Group · Hospitality and Tourism

Dual Branded Front Desk Supervisor

United States, Ewa Beach Employment contract 24.00 USD / Hour · Job Posted May 28, 2026
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Job Description

You will be at the center of the hotel's universe - the front office. You will have an opportunity to stretch your leadership muscles: as the front desk team leader, you’ll be responsible for ensuring effective collaboration and teamwork among front desk staff. In addition, you'll get a glimpse of the business side of the front office: staffing, scheduling, and expense management are all also vital pieces of your development and growth as a leader.

Job Responsibility

  • Ensure effective collaboration and teamwork among front desk staff
  • staffing, scheduling, and expense management
  • communicate clearly and demonstrate a high level of professionalism
  • provide training and guidance for front desk staff on hotel standard operating procedures and departmental standards
  • step in to complete daily hotel front desk tasks
  • assist Guest Services Manager with monitoring performance and attendance
  • balance daily paperwork: Cash drawer, deposits, reconciling credit cards and submitting batches

Requirements

  • High School diploma (or equivalent) and one to three years of related experience
  • ability to contribute to a collaborative and diverse team dynamic
  • quickly assessing situations and creating effective resolutions to problems
  • passion for customer service

What we offer

  • Excellent pay
  • hotel discounts
  • F&B discounts
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