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As a DTC Copywriter, you will support the eCommerce and Growth Marketing team by creating conversion-driven copy that supports customer acquisition, retention, and overall site performance. This role is responsible for developing effective copy across paid media, email and SMS, promotional campaigns, and website touchpoints, with a strong focus on performance and brand consistency.
Job Responsibility:
Own Brand story narrative as it cascades across multiple channels and consumer touch points
Ensure consistency of voice and tone across at all customer touchpoints
Write engaging ads that boost conversions on social media, like Facebook, Instagram, and TikTok
Optimize for Google Ads and display ads
Create engaging email campaigns
Write concise, action-oriented SMS campaigns that drive engagement and conversions
Craft compelling copy for seasonal promotions, product launches, flash sales, and limited-time offers across all marketing channels
Write persuasive product descriptions that highlight benefits, address customer pain points, and drive purchasing decisions
Create optimized landing page copy that aligns with campaign objectives and maximizes conversion rates
Test copy variations and course-correct based on performance data
Requirements:
5 -8 years of eCommerce copywriting experience with demonstrable results driving performance/ROAS improvement
Strong background in acquisition and retention marketing, including email, marketing automation, and customer lifecycle campaigns
Experience with SMS marketing campaigns and best practices for mobile-first copy
A portfolio demonstrating successful promotional campaigns that drove significant revenue growth
Strong grasp of consumer psychology and persuasion techniques
Data-driven mindset with the ability to interpret analytics and adjust copy strategy accordingly
Experience with A/B testing methodologies and conversion rate optimization
Strong attention to detail and organizational skills
Ability to adapt to changing priorities and work in a fast-paced environment
Commitment to fostering an inclusive and collaborative team culture
Nice to have:
Experience writing for subscription-based DTC business models with a focus on retention and LTV
Familiarity with SEO best practices for eCommerce and product content
Experience supporting UGC, influencer, and social proof–driven campaigns, including reviews and testimonials
Understanding of the full customer journey, from awareness through conversion, retention, and advocacy
Ability to develop consistent, integrated messaging across email, SMS, social, and web channels
Experience with personalization and segmentation, tailoring copy for different audiences and lifecycle stages
Knowledge of mobile-first copy considerations, including character limits and scannability
Comfort working in an agile, test-and-learn environment, producing and iterating copy quickly based on performance feedback
Familiarity with eCommerce platforms and marketing tools, such as Shopify, Klaviyo, Salesforce, and HubSpot
Experience in the health and wellness industry, particularly with dietary supplements, vitamins, or nutraceuticals
Working knowledge of FDA regulations and compliant language for health-related marketing claims