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Serves as the overall account lead for numerous, large named accounts in an assigned country, geographic territory and/or industry. Understands a client's key business and IT challenges and requirements and is focused on driving value for the client, while maximizing revenue and margin for the company. Specializes in a value or volume specialty with focus on growing the base business, complex solutions, and new business opportunities.
Job Responsibility:
Coordinates/Owns account plans for strategic commercial accounts in the account planning process
Focuses on larger deals/opportunities and value and/or volume portfolio management
Selling a range of company products and solutions
Uses specialty to leverage existing opportunities and branch into more than one BU in the account
Establishes a professional working relationship with clients
Develops a core understanding of the unique business needs
Engages partners effectively to improve win rates on selective deals
Builds growth opportunities using the account planning process
Generates leads for company volume products and certain value products
Responsible for achieving/managing quarterly, half yearly or yearly quota
Enters opportunities in pipeline tools and updates them weekly
Sell solutions that include hardware, software and services
Build and deploy a territory account plan that includes working with partners, specialists
Implement margin recovery activities/strategies
Acts as a first interface for international accounts
Identifies customer requirements and matches with company capabilities
Reviews and designs sales policy and strategy
Requirements:
University or Bachelor's degree preferred
Deep knowledge of basic enhanced products, solution and service offerings as well as competitors' offerings
Extensive vertical industry knowledge and advanced degree of selling skills
5-8 years of experience in similar role
Account management experience
Experience in product specialty (computers, printers, servers, storage)
Broad understanding of the customer's needs
Ability to coordinate internal and external partners to deliver appropriate solution sale
Able to interface with senior levels internal to the company and external client and partner groups
Use consultative selling skills to proactively help customer's with making IT business decisions
Partner organization intelligence aligned with partner management skills
Ability to understand the customer's business issues and translate to the company's solutions
Ability to prioritize and drive strategic sales activity on a solution basis
Good understanding of the channel and how to partner
Nice to have:
Accountability
Active Learning
Active Listening
Assertiveness
Bias
Building Rapport
Buyer Personas
Coaching
Complex Sales
Creativity
Critical Thinking
Cross-Functional Teamwork
Customer Experience Strategy
Customer Interactions
Design Thinking
Empathy
Financial Acumen
Follow-Through
Growth Mindset
Identifying Sales Opportunities
Industry Knowledge
Long Term Planning
Managing Ambiguity
What we offer:
Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
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