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Monitors and supports work of Direct Support Professionals (DSPs). Schedules and delegates work and responsibilities. Provides personal care services and participates in implementation of program/treatment plans for individuals served by the program.
Job Responsibility:
Monitors and supports work of Direct Support Professionals (DSPs)
Schedules and delegates work and responsibilities
Provides personal care services and participates in implementation of program/treatment plans for individuals served by the program
Provides personal care and assists individuals served with self-help skills
Observes and records data to document progress of individuals served toward objectives
Uses appropriate behavior modification techniques to manage undesirable behavior
Reviews recommendations for positioning, transfers, use of adaptive equipment, feeding protocols
Ensures individuals served are dressed and ready on time for clinic, medical appointments, and other activities
Accompanies individuals on outings as requested
May be required to drive Easterseals vehicles
Assists individuals served with leisure time activities
Cooperates with coworkers and other departments
Assigns DSPs to care teams
Ensures staff follow work and program schedules
Directs work of DSPs on shift
Ensures DSPs remain engaged with individuals served and carry out scheduled programming activities
Ensures DSPs are aware of and adhere to recommendations for positioning, transfers, use of adaptive equipment, feeding protocols
Assigns and directs general duties including straightening and cleaning day rooms, wiping down wheelchairs, emptying trash, and cleaning/putting toys away
Attends program meetings
Immediately notifies nurse of any indication of client medical problems
Shares in on-call responsibilities for staff coverage and for emergent situations
Reports issues with building/facility
Promotes quality services and awareness among DSPs by observation and conducting random quality checks
Monitors quality of work of staff
Ensures program’s compliance with all applicable Easterseals Arkansas (ESA) policies and procedures
Ensures compliance with all applicable laws and regulations
Responds promptly and constructively to concerns raised from individuals served, families, or employees
Reviews and evaluates the quality of services being provided
Ensures proper processes are followed for reporting incidents, injuries, or complaints
Ensures staff are trained and job expectations are clearly communicated
Documents any concerns related to job performance
Assists in maintaining proper staff coverage
Reviews daily staff assignments and makes alternate assignments in the absence of regular staff
Provides input and supporting documentation regarding concerns about time and attendance
Supervises agency staff
Participates in staff performance feedback
Assists DSP Manager with recruitment, interviewing and on-boarding of new staff
Provides feedback to DSP Manager on 90-day and annual employee evaluations
Assists DSP Manager in ensuring time and attendance records are kept up to date
Requirements:
High school diploma or general education degree (GED) required
Associate degree or higher preferred
Six months direct care experience and/or training required
Two years supervisory experience preferred
May substitute associate or bachelor’s degree in related field for one year of supervisory experience
Knowledge of behavior modification techniques
Arkansas Driver's License
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one situations
Ability to add, subtract, multiply, and divide in all units of measure
Ability to apply common sense understanding to carry out instructions
Ability to deal with problems involving several concrete variables in standardized situations
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