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DSM Tracking and Reporting Analyst I

https://www.randstad.com Logo

Randstad

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Location:
Canada , North York

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Category:
-

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Contract Type:
Not provided

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Salary:

35.00 CAD / Hour
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Job Description:

The Demand-Side Management (DSM) Tracking and Reporting Analyst I is responsible for validating all DSM projects, savings costs and incentives. This position helps account for DSM results, authenticate and process customer incentive payments.

Job Responsibility:

  • Support DSM Evaluation Process by validating customer participation, including calculation of m3 savings, and customer/service provider incentive payments. Utilize various resources to validate equipment and customer eligibility (i.e. manufacturer websites, Google, Google maps, internal financial and CRM applications etc.)
  • Process DSM projects in CRM and prepare Accounts Payable (A/P) batches by validating vendor information and customer incentive payments. Manage return cheque and replacement cheque process between Customers, Account Managers and A/P
  • Resolve customer & service provider inquiries and complaints for outstanding claims
  • Liaison with internal and external stakeholders for resolving outstanding issues, discrepancies with project submissions and minimizing DNQ’s (Do not qualify) in order to maximize shareholder incentive
  • Maximize the tracking and reporting functionalities of T&R system of record to readily provide assistance to internal users and assist in enhancements and business requests
  • Assist in maintaining up-to-date Tracking & Reporting related process documentation
  • Ensure processes are followed and updated to meet Evaluation requirements
  • Provide excellent customer service to internal stakeholders and support external communication to the customer

Requirements:

  • Strong analytical skills and the ability to provide suggestions on process improvement
  • Post-secondary education in business or a related quantitative discipline or equivalent work experience
  • Proficiency in MS Office
  • in particular strong Excel skills needed (proficiency in basic formulas and pivot tables)
  • Strong overall computer skills and ability to work on CRM related platforms, understand data structure and be able to query data for reporting
  • Strong interpersonal skills including the ability to work in a cross-functional environment
  • Detail oriented with proven ability to manage multiple processes, handle competing priorities and while ensuring deadlines are met
  • Proven ability to work collaboratively with others in a strong team environment
  • Demonstrates initiative, self-confidence and a strong work ethic
  • Drivers abstract required due to some travel to other offices, when required.

Nice to have:

  • 1-3 years of proven analytical work experience
  • Practical background knowledge in energy conservation program delivery
What we offer:
  • Possibility of Extension
  • Opportunity to gain valuable experience in the energy sector
  • Global opportunities for professional growth and development

Additional Information:

Job Posted:
February 21, 2026

Expiration:
April 12, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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