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The Drug Abatement Representative is responsible for conducting drug and alcohol testing on a 24/7 basis, aligned with the employee’s self-selected schedule. Testing may occur at any time, including nights, weekends, and holidays. As a member of the Drug Abatement team, you will sign up for and complete tests for employees working at your assigned location. You have flexibility in determining when and how often you work, while still meeting departmental and company requirements. You are also responsible for coordinating with the local collection team, where applicable, to ensure all assigned tests are completed. A minimum commitment of 20 hours per week is required. Schedules vary by location and testing needs, with the potential for additional hours as demand increases.
Job Responsibility:
Administers drug and alcohol collections in accordance with federal regulations, state laws, and the Alaska Airlines & Horizon Air Drug and Alcohol Policies
Follows established procedures, with additional discretion, to make determinations with regards to: Enforces direct-observation specimen collections to include finding alternative support for the direct observation should the situation requires
Determines when to declare a “refusal to test” based on regulatory parameters and reports occurrences to the Designated Employer Representative (DER)
Coordinates testing across several workgroups with complex schedules, aligning personal availability with business needs and deadlines to maximize efficient use of company resources
Documents and processes expenses incurred while completing work in an efficient and accurate manner
Guides company leaders in drug and alcohol testing scenarios (e.g., post-accident, reasonable suspicion/cause determination and documentation, etc.), and interpretation of federal regulations and company policies
Secures and maintains testing supplies and orders supplies as necessary
Provides expert testimony to any Federal Aviation Administration (FAA), National Transportation Safety Board (NTSB), state investigations, and labor hearings when required
Travels for business, including day, nights, weekend, holidays and occasional overnight stays
Performs other related duties, as assigned, or as the situation dictates
Requirements:
2 years of experience in a service-oriented role, or related experience
Resides within 25 miles (or a reasonable distance) of the designated airport location to support various and/or multiple testing needs as operationally required
Flexible availability and willingness to work varied hours from week to week including early mornings, late evenings, weekend, holidays, and potentially overnight stays
Demonstrated ability to de-escalate tense situations while maintaining professionalism, calmness, and composure
Excellent verbal, written, listening, and interpersonal communication skills
Highly detail-oriented and organized, with the ability to multitask and work independently in a fast-paced environment with limited guidance
Proven ability to handle and maintain confidential and sensitive information
Ability to meet strict deadlines and work independently with minimal supervision
Enthusiastic, energetic, and efficient, with strong problem-solving skills
Ability to perform required physical tasks, including frequently lifting up to 20 pounds and occasionally lifting up to 40 pounds
Ability to engage in frequent and extensive physical activity, including walking long distances, standing for extended periods, and using stairs
Strong technical proficiency across multiple computer platforms and applications
High school diploma or equivalent required
Must be at least 18 years of age
Must be authorized to work in the United States
Nice to have:
Trained and certified to perform DOT drug test collections and alcohol testing Knowledge, 49 CFR Part 40, 14 CFR Part 120 and Urine Specimen Collection Guidelines
Certified Breath Alcohol Technician (BAT)
Knowledge of airline operations across all divisions, including employee positions
Proficiency with Microsoft Office applications (e.g., Outlook email, Teams, Word, and Excel, ) Smartsheet, and has an aptitude for learning and using operational applications (eg JCTE, FOGS, PeopleSoft, AIMS, Image/Sabre, RealTime Gates)
Ability to conduct training and facilitate presentations
Drug and/or alcohol specimen collection experience and/or medical experience
What we offer:
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air (flight processing fee may apply depending on company being hired into and airline being booked)