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We currently have an opportunity for a Drivers Mate to join our team. You will assist the driver in delivering orders from the Delivery Centre or Hub to customers, ensuring orders are delivered on time and that every customer receives excellent service. You will also support the wider delivery operation through accurate picking, packing, stock replenishment, and maintaining depot standards.
Job Responsibility:
Assist the driver during multi-drop deliveries, ensuring all orders are handled safely and correctly
Work with the depot team to ensure all orders loaded for delivery are accurate
Handle stock on and off vehicles, following manual handling best practices
Ensure delivery paperwork is completed correctly and payments are received
Pick and pack stock at the agreed rate within the depot
Maintain vehicle and depot housekeeping standards at all times
Manage temperatures for chilled and frozen deliveries
Ensure damages are dealt with in the correct manner
Provide excellent service to customers and support smooth on-road and in-depot operations
Requirements:
Excellent timekeeping and reliability
Enthusiastic, adaptable, and flexible in approach
Good verbal and written communication skills
Strong customer service skills
A supportive team player with excellent listening skills