Welcomer (Front Office Agent) Job at Fairmont Le Manoir Richelieu (Doha)

New

Agent - Front Office

Process all guest check-ins by confirming reservations, assigning room, and issu...

Location

Japan , Niseko

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
License or Certification: None

Job Responsibility

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Coordinate with Housekeeping to track readiness of rooms for check-in
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
Supply guests with directions and information regarding property and local areas of interest
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
Complete designated cashier and closing reports in the computer system
Cash guests' personal checks and traveler's checks

Fulltime

Front Office Agent

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and...

Location

India , Pune

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Coordinate with Housekeeping to track readiness of rooms for check-in
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
Supply guests with directions and information regarding property and local areas of interest
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
Complete designated cashier and closing reports in the computer system
Cash guests' personal checks and traveler's checks

Fulltime

Front Office Agent

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and...

Location

India , Pune

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent

Job Responsibility

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Coordinate with Housekeeping to track readiness of rooms for check-in
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
Supply guests with directions and information regarding property and local areas of interest
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
Complete designated cashier and closing reports in the computer system
Cash guests' personal checks and traveler's checks

Fulltime

Front Office Agent

Location

Italy , Rome

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Experience as receptionist in luxury hotels with quality standards’ knowledge
Good proficiency in using hotel management softwares and MS Office
Bachelor’s degree in hospitality management or foreign languages is highly preferred
Advanced level of English and Italian
French confidence is a plus
Excellent communication and interpersonal skills, with the ability to interact effectively with guests and employees at all levels
Problem solving especially in high-pressure situations
Available for shifts during the weekends, holidays and nights in rotation
Legal right to work in Italy

Job Responsibility

Administering all Front Office operations such as guests’ welcome (arrivals/departures), room inventory and availability, communicating timely especially with Maintenance and Housekeeping colleagues according to the department’s SOPs
Meeting and greeting VIPs and guests, pre-empting and responding to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolving guest concerns
Managing inbound and outbound e-mails and administrative work
Reporting immediately every potential or lodged complaint to the Front Office Manager or to the Head of Concierge
Adopting up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
Keeping high knowledge of Hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Completing audit procedures
Responding to emergencies, including medical incidents, fire alarms and any disturbances in a calm and efficient manner
Ensuring full and constant compliance with the Hotel standards and Health&Safety procedures
Collaborating with local law enforcement and emergency services when necessary

What we offer

A competitive salary package
ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide
Learning & development: Opportunity to develop your talent and grow within your property and across the world

Fulltime

Night Front Office Agent

We are looking for a dedicated Night Front Office Agent to be the welcoming face...

Location

Belgium , Brussels

Salary:

Not provided

Randstad

Expiration Date

July 01, 2026

Requirements

You have a minimum of one year of relevant work experience in a Front Office role
You are fluent in English and possess a basic speaking level of French and/or Dutch
You have good knowledge of MS Office applications
experience with the Opera PMS system is a significant asset
You are a flexible team player who is willing to take on diverse tasks with a positive attitude
You can work the night shift from 11 PM to 7 AM, and also on weekends

Job Responsibility

Warmly welcome guests and instantly make them feel at ease
Correctly process the entire check-in, check-out process, including room assignments and modifications
Be responsible for accurate invoicing, verifying rates, and securing payments (cash, credit card, vouchers)
Handle and follow up on guest queries, requests, and complaints to ensure complete satisfaction
Assist with luggage, provide information, and guide guests to facilities (F&B, Wellness, meetings)
Register guests according to local guidelines and file all relevant documentation
Prepare and check daily operational reports, credit card authorization reports, and other administrative tasks
Operate the telephone switchboard, answer emails, and efficiently communicate with other departments (e.g., Housekeeping) regarding room status and guest preferences

Fulltime

Front Office Agent

Looking for a job that offers the best of working both in and outdoors on the Ce...

Location

United States , Goleta

Salary:

18.00 - 20.00 USD / Hour

L'Ermitage Beverly Hills

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Administrative experience (preferred)
Strong customer service skills
Excellent telephone skills
Good problem-solving skills
Maintain a professional appearance
Intermediate to advanced computer proficiency, ability to use Microsoft Office Suite
RV resort office or hotel front desk experience, a plus

Job Responsibility

Greet and welcome guests on the property, sort through and send resort comments, suggestions, and complaints to the Resort Manager
Check guests in and out for their reservations
Assist guests with making future reservations both in person and over the phone
Maintain petty cash fund
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc
Ensure office supplies are sufficiently stocked and prepare supply orders as needed
Perform hourly camp checks to ensure guests are following park rules and checking for trespassers on property
Other duties as assigned

What we offer

Comprehensive Medical and Prescription coverage with multiple plan designs
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun Matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance Program

Fulltime

Senior Front Office Agent

At Courtyard, we’re passionate about better serving the needs of travelers every...

Location

China , Hong Kong

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Language Proficiency: Written and spoken English and Chinese (Cantonese and Mandarin)
Stand, sit, or walk for an extended period of time
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Job Responsibility

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
Secure payment
verify and adjust billing
Activate and file room keys
Process all guest requests and relay messages
Print contingency lists to have a record of all guests in case of emergency
Identify and explain room features to guests
supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
Follow up on any outstanding requests or problems from the previous day and are resolved
Run and review daily reports/logs

Fulltime

Guest Service Agent - Front Office

Hotel Front Desk Agent responsibilities include registering guests, managing res...

Location

United States , Moon Township, PA

Salary:

14.00 - 14.50 USD / Hour

Prospera Hospitality

Expiration Date

Until further notice

Requirements

Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Customer service attitude
Excellent communication and organizational skills
Must be available to work a flexible schedule, including nights, weekends and holidays.
Hotel experience: 1 year (Preferred)

Job Responsibility

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Maintain updated records of bookings and payments

What we offer

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

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Welcomer (Front Office Agent)

Job Responsibility

Requirements

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