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Driver's License Field Office Supervisor

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Wyoming Department of Transportation

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Location:
United States , Laramie

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Category:

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Contract Type:
Employment contract

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Salary:

22.02 - 27.53 USD / Hour

Job Description:

A Driver License Field Supervisor is a public-facing, customer service-driven supervisory position. Duties include leading a team of driver license examiners to ensure efficient, accurate, and customer-focused service delivery. Manage daily operations, uphold compliance, and foster a positive work environment.

Job Responsibility:

  • Supervises and directs work activities and training of examiners
  • Recommends hiring/firing and performance evaluations of all employees
  • Makes recommendations for modifications and development of the driver supervision and training functions
  • Works with the public, law enforcement, driver exam stations, contractors and other government employees
  • Responds to questions concerning state and federal policies and procedures
  • Responsible for all transactions, documents, certifications and reports of the work unit
  • Responsible for the evaluation, review and compliance of all state and federal laws regarding recording and withdrawal of driving privileges
  • Establishes and maintains skills testing courses to meet state and federal requirements
  • Responsible for the intake, handling and deposit of all funds received at location
  • Responsible for recording, documenting and reporting all actions to central office
  • Recommends the installation of and observes the use of special adaptive devises for safe operation of motor vehicles by customers
  • Represent the Department at meetings, conferences, workshops, etc.
  • Manages the office administrative functions such as inventory, statements, etc.
  • Answers, researches driving records and provides documents to customers as needed
  • Audit work performed in section or office
  • Communicates and coordinates with other State agencies to resolve problems

Requirements:

  • Bachelor's Degree (typically in Business)
  • 0-1 year of progressive work experience (typically in Business) with acquired knowledge at the level of a Drivers License Field Examiner
  • OR 3-4 years of progressive work experience (typically in Business) with acquired knowledge at the level of a Drivers License Field Examiner
  • Proven supervisory experience in a customer service setting, preferably in a driver licensing or related field
  • Excellent communication, interpersonal, and conflict resolution skills
  • Proficient in record-keeping and reporting
  • Ability to motivate, inspire, and guide a team towards achieving goals
  • Knowledge of department rules, regulations, policies and procedures
  • Knowledge of personnel rules
  • Knowledge of medical, physical, visual, mental and alcohol conditions as they pertain to driving
  • Knowledge of the types of licenses to be issued relative to the weight of the vehicle
  • Knowledge of Federal Motor Carrier Safety Regulations
  • Applicants must pass an FBI fingerprint check
  • A valid Driver's License is required for the position
What we offer:
  • $2,000 Hiring Bonus
  • Comprehensive Health, Dental, and Vision Insurance
  • Short- and Long-Term Disability
  • Pension Plan with a 14.94% state contribution
  • Optional 457B Retirement Plan with a state contribution
  • Generous Paid Time Off for Vacation, Sick Leave
  • 10 Paid Holidays
  • Travel expenses are reimbursed according to state policy

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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