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As a Driver Recruitment Assistant, you will play a key role in embodying our brand promise to potential recruits and our existing Drivers and Owner-Operators. In this fast-paced environment, you’ll collaborate with the Driver Recruitment team to attract a high volume of safe and experienced Drivers and Owner-Operators, all while managing onboarding responsibilities. Your mission will be to create a positive experience for every Driver and Owner-Operator you engage with. This includes delivering exceptional orientation and onboarding experiences, helping promote the Bison Driver program to prospective candidates, and assisting our current Drivers and Owner-Operators with their inquiries. This dynamic position offers a rewarding opportunity to join our team and make a significant impact. Our award-winning culture and unparalleled commitment to safety, teamwork and flexibility puts us in a lane of our own.
Job Responsibility:
Work with the Driver Recruiting Team to ensure that the company is provided with adequate quality and quantity of Company Drivers and Owner-Operators
Ensure potential Drivers receive appropriate Driver packages, follow-up is made, and activity documented
Support all pre-onboard and pre-qualification activities that may be necessary in determining Driver eligibility
Pre-screen walk-in and phone inquiries by Driver applicants
Review applications and ensure all required documents are completed
Complete reference checks, and either recommending or declining applicants
Interview potential company drivers and/or Owner-Operators as needed
Support management of Workday postings and internal application process
Support sourcing and recruitment strategies through calling, networking, and direct recruiting efforts
Assist with the creation of engaging digital/social media content and other communication assets
Track and report on career site traffic and applicant engagement metrics
Stay up to date with digital marketing trends and best practices
Conduct competitor analysis and market research
Organize and administer the weekly new Driver orientation and onboarding process
Lead sessions and terminal tour on first day of new Driver orientation
Gather paperwork, identification, and documentation from new Drivers
Assist Drivers with logging into required systems during orientation
Update orientation presentation/documents as required
Compile and report Driver engagement data to identify trends and create process improvements
Complete Driver engagement calls
Share applicable feedback to the appropriate parties to ensure the Drivers’ concerns are addressed
Engage in other projects and activities as necessary and as assigned.
Requirements:
2 years of administrative experience in a high-volume capacity
2 years of experience in a customer service-related industry
1-2 years working in the transportation industry would be an asset
Diploma in Business Administration, Marketing or Human Resources would be an asset
Excellent customer service skills
Excellent oral and written communication skills
Excellent interpersonal skills
Excellent organizational and time management skills
Strong attention to detail
Strong creative thinking and problem-solving abilities
Proven ability to work well in an extremely fast paced environment
Experience in a digital marketing role would be an asset
Passion for digital marketing and staying current with industry trends
Experience with Workday would be an asset
Excellent PC skills – including Excel, Power point, Word, etc.
What we offer:
Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
Dispersed work environments that promote a healthy work-life balance
Meaningful and impactful work and projects with an essential service provider
Join our engaging Wellness Program & extracurricular sports teams