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Driver Recruitment Administrator

United Kingdom, London 29000.00 GBP / Year · Job Posted February 10, 2026
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Job Description

The Driver Recruitment and Retention Officer plays a vital role in attracting, hiring, and retaining qualified drivers to support the organization’s operational needs. This role involves developing and executing targeted recruitment strategies through various channels, including job boards, social media, career fairs, and partnerships with driving schools. The officer is responsible for screening and interviewing candidates, ensuring they meet all legal and company requirements, such as valid licenses, clean driving records, and compliance with safety regulations. Coordinating comprehensive onboarding processes, including orientation sessions and safety training, is essential to integrating new drivers effectively. Additionally, the role focuses on designing and implementing retention programs that enhance driver satisfaction, such as reward systems, recognition initiatives, and professional development opportunities. Monitoring driver performance and providing constructive feedback help maintain high standards and address any performance issues. The officer also conducts exit interviews to gather insights and develop strategies for reducing turnover. Acting as a liaison between drivers and management, the role fosters open communication and a positive work environment to boost engagement and morale.

Job Responsibility

  • Design and implement targeted recruitment campaigns to attract qualified drivers through various channels such as job boards, social media, career fairs, and partnerships with driving schools
  • Review applications, conduct interviews, and assess candidates’ qualifications, licenses, and driving records to ensure compliance with company and legal requirements
  • Manage the onboarding of new drivers by organizing orientation sessions, safety training, and introducing company policies and procedures
  • Verify that all drivers meet legal and safety standards, including background checks, drug testing, and maintaining up-to-date licenses and certifications
  • Develop and implement initiatives to improve driver satisfaction and retention, such as reward programs, recognition events, and career development opportunities
  • Track driver performance metrics (e.g., safety records, punctuality, and customer feedback) and provide feedback or support for improvement when needed
  • Analyse feedback from departing drivers to identify trends and develop strategies to improve retention rates
  • Act as a liaison between drivers and management, addressing concerns and fostering open communication to improve engagement and morale
  • Use data and analytics to identify recruitment gaps, turnover trends, and retention challenges, adjusting strategies accordingly
  • Work closely with operations, HR, and safety teams to align recruitment and retention strategies with overall business objectives

Requirements

  • Develop targeted recruitment campaigns
  • Screen and interview candidates
  • Coordinate onboarding processes
  • Ensure regulatory compliance
  • Promote driver retention programs
  • Monitor driver performance
  • Conduct exit interviews
  • Foster a positive work environment
  • Analyse workforce data
  • Collaborate with cross-functional teams

What we offer

  • Up to 15% Bonus
  • Life Insurance (Death in Service)
  • 2 days paid volunteering leave a year
  • Private Medical Insurance & Travel Insurance (after 1 year)
  • Wellness Program
  • Cycle to Work Scheme
  • 33 days Annual Leave (incl. bank holidays)
  • extensive retail discounts via Reward Gateway (e.g. 5% off most major supermarkets)
  • support with Professional Training and Qualifications via Apprenticeships
  • Season Ticket Loans
  • Discounted Cabs and Courier services (within London)

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