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Arriva is recruiting a Driver Manager to join our Gillingham depot. This is a key operational leadership role, responsible for ensuring the safe, compliant, and efficient delivery of services while leading, developing, and engaging a team of drivers. The successful candidate will play a critical role in maintaining operational performance, driving continuous improvement, and supporting Arriva’s commitment to excellent customer service and safety.
Job Responsibility:
Manage the day-to-day operational delivery of services, ensuring efficiency, safety, and compliance
Lead, motivate, and develop a team of drivers, promoting a positive, inclusive, and high-performance working environment
Take ownership of performance management, attendance, conduct, and capability issues in line with company policies
Ensure compliance with all relevant legislation, company standards, and safety requirements
Work collaboratively with Trade Union representatives to manage employee relations matters effectively
Monitor budgets, operational costs, and performance metrics, identifying opportunities for improvement
Contribute to continuous improvement initiatives and support the depot leadership team in achieving business objectives
Requirements:
Demonstrable experience managing operational teams, ideally within transport, logistics, or a similar regulated environment
Strong leadership capability with a structured, people-focused management approach
Experience handling employee relations issues and working with Trade Unions
Proven ability to manage performance, resolve operational challenges, and maintain service delivery standards
Eligible for, or currently qualified as, a Transport Manager (O-Licence holder)
What we offer:
Structured training and development with clear career progression opportunities
A supportive, inclusive working environment focused on teamwork and accountability