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As a Driver Assistant, you will ensure our customers get the best impression of our organisation. You are the ‘face’ of our business. You will assist Class 2 Drivers in providing a first class delivery service to our valued customers, ensuring that company standards and procedures are met.
Job Responsibility:
A smart and professional personal appearance, role modelling ‘The Face of Booker’ at all times
A good working knowledge of delivery equipment such as cages, bars, straps, tail lift etc
Knowledge of vehicle defects and the vehicle defect policy
Supporting the driver whilst delivering to customer premises, by helping to navigate the driver, supporting reversing and parking, correct use of PDA, ensuring the chill chain is adhered to, helping to load and unload etc
Being the point of contact for both customers and the branch whilst on the road
Having an awareness of potential H&S risks such as bridge strikes, and incident management
Ensuring that company policies and processes are adhered to
Working in line with GDPR guidelines at all times
Leading by example and living the Booker Code of Business Conduct and Win Together behaviours
Supporting branch function whilst not on the road, such as keeping the vehicle clean, picking, wrapping and loading
Requirements:
Understanding of the safe use of delivery equipment
Knowledge of the vehicle defect policy
A positive outlook with great customer service skills
The ability to work under pressure
Resilience
A good spacial awareness, to support the driver
Nice to have:
Previous use of PDA preferable
What we offer:
A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day
10% off at Tesco Cafe
20% off all F&F purchases
10% off pay monthly & SIM only deals with Tesco Mobile
Up to 30% off car, pet and home insurance at Tesco bank
Free eye test when you spend £50 or more
30% off when you spend £50 or more on glasses, prescription sunglasses and contact lenses
50% off health checks at Tesco Pharmacy
Exclusive access to discounted RAC breakdown cover rates
An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme
After 3 months service, you can join our annual Save As You Earn share scheme
Retirement savings plan (pension) - save up to 5% and Booker will match your contribution
Life Assurance - You are covered for death in service life cover of up to three times annual pay
Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family