Drive Case Manager Job at Cranstoun (Cleveland)

Case Manager

Step into a role where your resilience and compassion are key to your success. A...

Location

Australia , Charlestown

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Extensive experience working as part of a highly resilient team
experience in a comparable industry or case management experience is desirable but not essential
strong drive and interest in leveraging your customer-focused experience to grow a career in case management
known for your empathetic style and customer-focused approach, allowing you to ‘walk beside our customers’
ability to handle difficult situations professionally while resolving complex issues
ability to work collaboratively in a team environment, providing advice and guidance to other team members.

Job Responsibility

Build effective working relationships with workers, rehab providers, government agencies, legal providers, and medical professionals to drive successful outcomes
make key liability decisions and assess claims for reasonable and necessary treatment
assess and manage injury needs, handle correspondence regarding workers compensation benefits, treatment, rehabilitation, and interpret medical reports
provide timely and effective responses to customer needs and ensure accurate processing of claims
accurately calculate benefits and apply relevant legislative rules and timeframes in managing benefits.

What we offer

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance
career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources
financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!

Fulltime

Case Manager

As a Case Manager in the Critical Support Team, you will help vulnerable custome...

Location

Australia , Charlestown

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Experience in a comparable industry (disability support, case management, social services, critical incident response) is desirable but not essential
Experience in a similar case management role within personal injury insurance is desirable but not essential
Experience in evaluating claims or assessing damages for common law settlements is desirable but not essential
Strong drive and interest in leveraging your customer-focused experience to grow a career in case management
Known for your empathetic style and customer-focused approach, allowing you to ‘walk beside our customers’
Ability to handle difficult situations professionally while resolving complex issues
Solid problem-solving and relationship-building abilities
Year 12 certificate or equivalent
High attention to detail, excellent time management skills, and adaptability to changes
Ability to work collaboratively in a team environment, providing advice and guidance to other team members

Job Responsibility

Build effective working relationships with injured customers, family members, legal providers, and medical professionals to drive successful outcomes
Maintain high customer service standards and effective relationships with key stakeholders
Focus on strategic collaboration and case management to maximise return to health and work outcomes for customers
Make key liability decisions and assess claims for reasonable and necessary treatment
Tailor communication skills to suit client interactions, matching voice tone, pace, and style appropriately
Assess and manage injury needs, handle correspondence regarding CTP benefits, treatment, rehabilitation, and interpret medical reports
Provide timely and effective responses to customer needs and ensure accurate processing of claims.

What we offer

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer.

Fulltime

Nurse Case Manager

Make 'being the difference' your Career at Bayshore. Bayshore is looking for car...

Location

Canada , Quebec City

Salary:

Not provided

Bayshore HealthCare

Expiration Date

Until further notice

Requirements

Registered Nurse or Registered Practical Nurse (RN/RPN) License
Current registration/licensing with the provincial regulating body of residence
Experience in immunology considered an asset
Familiarity with PIPEDA and how it applies in a confidential patient environment
Understanding of provincial and private coverage criteria and how to navigate the Canadian Drug Coverage Landscape is considered an asset
Experience in identifying and reporting adverse events to health Canada and Medical Information
Strong strategic thinking and problem-solving skills
Ability to multi-task, prioritize and manage time effectively
Strong problem-solving skills and the ability to think under pressure
Excellent computer skills

Job Responsibility

Be a single point of contact for physicians
Work in collaboration with the Reimbursement Specialist to support patients throughout the entire patient support program journey
Drive positive customer and patient experience

What we offer

Competitive pay
Comprehensive company-sponsored benefits for you and your family
Paid sick days
Continuous learning
Access to healthcare experts
Wide variety of work options

Fulltime

Case Manager

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024...

Location

Australia , Brisbane

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Insurance Claims experience preferred but not a must
Having a genuine customer focused approach
Negotiation and conflict resolution skills
Ability to work in a high-pressure environment

Job Responsibility

Managing CTP claims portfolio from lodgement to finalisation
Building effective working relationships with a variety of key stakeholders including injured claimants and their solicitors, and rehabilitation advisors and medical professionals, to drive successful rehabilitation and return to work outcomes
Assessing claims for reasonable and necessary treatment and rehabilitation requirements
Assessing and managing injury needs of claimants, handling correspondence regarding CTP benefits, treatment and rehabilitation, and interpreting medical reports

What we offer

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!

Fulltime

Director, RN Case Management

The Director, RN Case Management provides strategic and operational leadership f...

Location

United States , Denver, Colorado

Salary:

115700.00 - 150500.00 USD / Year

InnovAge

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Nursing (BSN)
Current state-issued Registered Nurse (RN) license
5+ years of experience in acute care coordination, case management, or discharge planning
2+ years of leadership or supervisory experience in a clinical setting
Demonstrated success in performance management, operational execution, and cross-functional collaboration
Experience in quality improvement, compliance adherence, or care coordination oversight

Job Responsibility

Leads, develops, and supports RN Case Managers, including recruitment, onboarding, coaching, and performance management
Establishes division-wide workflows, standards, and best practices for acute and post-acute care coordination
Partners with the VP of Nursing Operations and clinical leadership to implement staffing strategies, workload balancing, and coverage expectations for case management services
Oversees daily operational execution of case management functions, ensuring timely coordination, documentation, and communication across care teams
Ensures RNs receive training and ongoing development to maintain clinical competency in transitional care and utilization management
Oversees the experience of participants during hospitalization and post-acute stays, ensuring high-quality transitions and strong communication
Responds to escalated participant concerns in coordination with Center Directors, providers, and Quality teams
Ensures RN Case Managers collaborate effectively with participants, families, caregivers, and IDT members to support person-centered care plans
Monitors service KPIs and drives improvements in communication, responsiveness, and participant satisfaction during transitional care periods
Ensures division performance aligns with quality metrics related to readmissions, skilled days, length of stay, and transition-of-care outcomes

What we offer

medical/dental/vision insurance
short and long-term disability
life insurance and AD&D
supplemental life insurance
flexible spending accounts
401(k) savings
paid time off
company-paid holidays

Fulltime

Sr Specialist, Candidate Programs

The Sr. Specialist, Candidate Programs leads advanced operational oversight of t...

Location

United States , Overland Park

Salary:

Not provided

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor’s Degree OR combination of education and experience deemed equivalent
3+ years of experience in background screening program management, recruiting operations, immigration program coordination, HR compliance, or shared services case management
Experience supporting Labor Certification (PERM) recruitment processes in partnership with Legal and Immigration teams
Proven experience managing domestic and international background screening initiatives and vendor relationships
Experience with Workday ATS and integrations between ATS and HRIS systems
Experience using ServiceNow or similar enterprise case management systems, including workflow optimization or reporting
Experience supporting M&A integrations, bulk screening projects, or large-scale program implementations
Experience with Accurate or similar background screening vendors and platform management
Advanced knowledge of background screening best practices, adjudication frameworks, and regulatory compliance for domestic and international screenings
Working knowledge of Labor Certification (PERM) recruitment requirements, documentation standards, and Department of Labor compliance expectations

Job Responsibility

Provide operational ownership of the end-to-end background check program, including domestic and international screening workflows, adjudication frameworks, compliance controls, and ServiceNow case management standards
Act as the escalation point for complex background check cases, ServiceNow case escalations, legal inquiries, and vendor disputes
coordinate with Legal and Risk for case review and final decisions
Oversee and optimize ServiceNow case management workflows related to background screening and candidate compliance, ensuring proper documentation, categorization, reporting accuracy, and SLA adherence
Analyze ServiceNow case trends and metrics to identify recurring issues, compliance risks, training gaps, and opportunities for process automation or operational efficiency
Partner with Legal and Immigration teams to support Labor Certification (PERM) processes, including coordination of recruitment documentation, candidate data validation, audit file preparation, and process tracking to ensure regulatory compliance
Support data integrity and documentation requirements related to Labor Certification cases, ensuring alignment between Workday ATS records, recruitment postings, and required audit materials
Own vendor relationships and contracts with screening providers
manage service level performance, coordinate vendor remediation, and lead vendor selection activities as needed
Lead candidate data governance within Workday ATS and related systems, ensuring high-fidelity data, scalable integration processes, and integrity between ATS and HRIS

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave

Fulltime

Domestic Abuse Intervention Worker

A new and exciting opportunity has arisen within the organisation to provide adm...

Location

United Kingdom , Haddenham; Buckinghamshire

Salary:

29000.00 GBP / Year

Cranstoun

Expiration Date

Until further notice

Requirements

Full driving license and access to your own vehicle for work 5 days a week
Demonstrable track record of working with complex need service users
Experience from domestic abuse, offender rehabilitation, or mental health backgrounds
Strong case management expertise
Passion for behaviour change

Job Responsibility

Provide administration to support Domestic Abuse case management interventions
Make contact and work on a one-to-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services
Work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risks, and promoting understanding of the impact of abusive behaviours
Work closely with the IDVA’s to review risk, develop safety plans, and improve outcomes for all parties involved
Deliver one-to-one psychosocial interventions with high-risk perpetrators of domestic abuse, aiming to reduce long-term risk to current and future victims/survivors, and children
Support individuals to make meaningful changes, contributing to improved quality of life and safer outcomes—helping offenders move away from the criminal justice system

What we offer

Extensive training will be provided which may include the opportunity to gain accreditation for working with perpetrators of DVA
All client related travel will be reimbursed

Fulltime

Domestic Abuse Intervention Worker – Perpetrators

A new and exciting opportunity has arisen within the organisation to provide adm...

Location

United Kingdom , Oxfordshire

Salary:

29000.00 GBP / Year

Cranstoun

Expiration Date

Until further notice

Requirements

Full driving license and access to your own vehicle for work 5 days a week
Demonstrable track record of working with complex need service users (e.g., domestic abuse, mental health, substance misuse, offending)
Experience from domestic abuse, offender rehabilitation, or mental health backgrounds
Strong case management expertise
Passion for behaviour change

Job Responsibility

Make contact and work on a one-to-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services
Work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risks, and promoting understanding of the impact of abusive behaviours
Work closely with the IDVA’s (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved
Deliver one-to-one psychosocial interventions with high-risk perpetrators of domestic abuse, aiming to reduce long-term risk to current and future victims/survivors, and children
Support individuals to make meaningful changes, contributing to improved quality of life and safer outcomes—helping offenders move away from the criminal justice system

What we offer

All client related travel will be reimbursed
Extensive training will be provided which may include the opportunity to gain accreditation for working with perpetrators of DVA

Fulltime

Drive Case Manager

Cranstoun

Location:
United Kingdom , Cleveland

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

Expiration:
April 01, 2026

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Category:-

Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 22, 2026

Expiration:April 01, 2026

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