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Doorman

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Marriott Bonvoy

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Location:
Hungary , Budapest

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Doorman is the first point of contact for guests and plays a vital role in creating a memorable and personalized arrival and departure experience. This role embodies the hotel’s values by delivering exceptional hospitality, anticipating guest needs, and maintaining a warm, welcoming presence at all times. The ideal candidate is polished, attentive, and committed to delivering world‑class service in a luxury environment.

Job Responsibility:

  • Warmly greet all guests upon arrival and departure with a professional, courteous, and engaging manner
  • Open hotel doors, assist with luggage, and provide seamless coordination with bell and concierge teams
  • Escort guests to transportation or hotel entrances when appropriate
  • Anticipate guest needs and provide proactive support, including offering directions, local recommendations, and general hotel information
  • Assist with arranging taxis, private cars, or valet services
  • Maintain an impeccable knowledge of hotel facilities, services, and local attractions
  • Monitor the hotel entrance to ensure safety, security, and traffic flow while maintaining a welcoming atmosphere
  • Manage guest and visitor access according to hotel protocols
  • Work closely with the bell team, concierge, reception, and security to ensure flawless guest transitions
  • Communicate guest arrivals, VIP needs, and special requests promptly and accurately
  • Support smooth operations during peak arrival and departure times
  • Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager
  • Maintain awareness of undesirable persons on property premises
  • Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • Comply with quality assurance expectations and standards
  • Read and visually verify information in a variety of formats (e.g., small print)
  • Move at a speed required to respond to work situations (e.g., run, walk, jog)
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Perform other reasonable job duties as requested by Supervisors

Requirements:

  • High school diploma
  • 2-5 years of experience in a similar position
  • Strong communication skills and a naturally warm, welcoming personality
  • Ability to remain calm and composed in a fast‑paced environment
  • Physical ability to stand for long periods and assist with luggage
  • Fluent English
  • Hungarian Driver's licence
  • EU Work authorization
What we offer:
  • Healthy meals on duty
  • Room, F&B, Spa and gift shop discount within the Marriott hotel chain in more than 8000 hotels around the world
  • Learning and development opportunities
  • Travel allowance within Budapest after probation period
  • SZÉP card fringe benefit/ ‘cafeteria’ after probation period
  • Employee referral bonus
  • Discounted breakfast offers at Marriott International hotels in Budapest
  • Different employee recognition schemes
  • Awards and celebrations (Length of Service Award, Talent of the month etc.)
  • Private medical service (managers only)
  • Other local benefits in Budapest, e.g. discounted theatre, museum, concert tickets etc.

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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