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We're looking for a Door Supervisor to ensure the security of the venue is always maintained and that licencing objectives are adhered to. You will ensure the Venue's licence conditions are adhered to and challenge 25 is enforced.
Job Responsibility:
Attend shift briefings to ensure areas of concern have been noted so a keen eye can be kept on these
Respond to any concerns regarding health and safety and complete relevant documentation
Ensure effective communication both in person and via radios
Incident reporting
Maintain a safe environment for customers and staff
Searches for weapons, drugs, or prohibited items
Support with Emergency evacuation procedures when required
Enforce entry policies (ID Checks, intoxication levels etc)
Deal with conflict calmly and use de-escalation techniques when possible
Handle complaints and customers professionally
Maintain a welcoming atmosphere
Ensure all exits, fire exits, and emergency routes are unobstructed
Respond to incidents quickly and professionally (Fights, medical incidents, disorder)
Requirements:
valid SIA Door Supervisor Licence
proven experience in a busy and sometimes demanding hospitality environment is desirable
previous Security experience is desirable
experience/understanding of Licencing and the objectives desirable
What we offer:
fun environment where you will receive training and support to develop & progress
Stream - the ability to access up to 40% of your wages as you earn them each week, giving you control over your finances
28 days annual leave (rising to 33 days after 5 years), pro rata for part-time
Discounted accommodation, food and drink in our beautiful properties across the country
Employee Assistance Programme
Enhanced maternity and paternity pay
Apprenticeships available
Pension & Life assurance
Long service awards including free meals and free stays with your friends or family