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A renowned LGBTQIA+ venue in the heart of Blackpool’s vibrant scene, The Flying Handbag provides leading hospitality to its community. A dedicated team provide an excellent service to guests whether popping in for a drink or enjoying one of the many events hosted at The Handbag. Owned by Daniel Thwaites, The Flying Handbag is perfect for someone looking for a supportive work environment, amongst the busy nightlife of Blackpool.
Job Responsibility:
Attend shift briefings
Respond to health and safety concerns and complete documentation
Effective communication in person and via radios
Incident reporting
Maintain a safe environment for customers and staff
Searches for weapons, drugs, or prohibited items
Support with Emergency evacuation procedures
Enforce entry policies (ID Checks, intoxication levels etc)
Deal with conflict calmly using de-escalation techniques
Handle complaints and customers professionally
Maintain a welcoming atmosphere
Ensure all exits, fire exits, and emergency routes are unobstructed
Respond to incidents quickly and professionally (Fights, medical incidents, disorder)
Requirements:
Valid SIA Door Supervisor Licence
Proven experience in a busy hospitality environment
Previous Security experience
Experience/understanding of Licencing and the objectives
Able to follow processes and company standards
Confident communicator
Confident in dealing with complex situations
Demonstrates values of warm hospitality, innovation, eye for detail and craftsmanship
What we offer:
Fun environment with training and support to develop & progress
Stream - access up to 40% of wages as earned each week
28 days annual leave (rising to 33 days after 5 years), pro rata for part-time
Discounted accommodation, food and drink in properties across the country
Employee Assistance Programme
Enhanced maternity and paternity pay
Apprenticeships available
Pension & Life assurance
Long service awards including free meals and free stays