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Door Attendant

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IAG GBS

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Location:
Saudi Arabia , Umluj

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Door Attendant position at Raffles The Red Sea, a sanctuary of refined elegance and timeless luxury within Saudi Arabia's Red Sea destination. The role involves providing gracious and personalized service to discerning travelers.

Job Responsibility:

  • Provide a warm, sincere greeting to all guests upon arrival and departure, using appropriate names and titles whenever possible
  • Open and close vehicle and resort doors with grace and professionalism, ensuring an attentive and polished arrival experience
  • Coordinate seamlessly with the Bell Team, Valet, and Front Office to manage guest luggage and transportation needs efficiently
  • Assist the Valet team with parking and retrieving guest vehicles in a responsible and timely manner
  • Maintain the highest standards of cleanliness and presentation in the hotel entrance and public areas, ensuring the arrival experience is defect-free
  • Uphold the brand’s Emotional Luxury philosophy, ensuring every interaction feels bespoke, heartfelt, and memorable
  • Act as a storyteller, sharing knowledge about the resort’s nature-focused concept and the unique natural beauty of the Red Sea destination
  • Anticipate guest preferences by observing their needs and providing proactive assistance without being intrusive
  • Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any unusual activities or hazards
  • Adhere to all Raffles and Accor hygiene, safety, and service standards at all times

Requirements:

  • High School Diploma or equivalent
  • a degree in Hospitality Management or a related field is an asset
  • Minimum of 2 years of experience in a similar role within a luxury 5-star hotel or resort
  • Must possess a valid driving license and have experience with luxury vehicle handling
  • Excellent communication skills with a professional appearance and etiquette aligned with luxury standards
  • Fluent in English
  • Arabic and other languages are considered a significant asset
  • Strong physical stamina, with the ability to stand for extended periods and lift or move objects in excess of 75 pounds as required
  • A "Be Kind" and "Be Happy" personality, demonstrating empathy, emotional intelligence, and a genuine passion for guest service
  • Experience in a resort pre-opening environment is highly desirable
  • Understanding of Ultra-Luxury guest expectations and brand alignment
  • experience in project coordination, scheduling, and document control during pre-Opening stages
  • Experience in pre-Opening is a must
  • A proactive, anticipatory approach with a strong sense of ownership and accountability
  • Impeccable grooming and personal presentation aligned with Luxury standards

Nice to have:

  • Arabic and other languages are considered a significant asset
  • Experience in a resort pre-opening environment is highly desirable

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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